plesk after upgrade from 11.0.9 to 11.5.30 restart problem

[TAWFIQA]

hello ,, after i upgrade from 11.0.9 to 11.5.30 now i can't restart from plesk panel !
if i click on restart server it's going to shutdown instead of restart.

note: xx.xx.xx.xx = server ip address

error Log:
/var/log/sw-cp-server/error_log



2013-11-18 19:38:37: (log.c.166) server started
2013-11-19 03:01:22: (server.c.1543) server stopped by UID = 0 PID = 12474
2013-11-19 03:02:26: (log.c.166) server started
Doing restart of Parallels Installer...
2013-11-19 03:06:42: (server.c.1543) server stopped by UID = 0 PID = 2828
2013/11/19 03:43:33 [crit] 1006#0: *240 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 127.0.0.1, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var$
2013/11/19 05:50:13 [error] 1029#0: *94 open() "/usr/local/psa/admin/htdocs/sp/props" failed (2: No such file or directory), client: 127.0.0.1, server: , request: "GET /sp//props HTTP/1.1", host: "127.0.0.1:8880"
2013/11/19 05:50:16 [error] 1029#0: *96 open() "/usr/local/psa/admin/htdocs/sp/l7x8zewfzfevnup92548viqufdy5s7z2f2t/props" failed (2: No such file or directory), client: xx.xx.xx.xx, server: , request: "GET /sp/l7x8zewfzfevnup92548viquf$
2013/11/19 06:26:28 [emerg] 968#0: socket() [::]:8443 failed (94: Socket type not supported)
2013/11/19 06:32:33 [error] 1760#0: *92 open() "/usr/local/psa/admin/htdocs/sp/l7x8zewfzfevnup92548viqufdy5s7z2f2t/props" failed (2: No such file or directory), client: xx.xx.xx.xx, server: , request: "GET /sp/l7x8zewfzfevnup92548viquf$
2013/11/19 06:32:33 [error] 1760#0: *95 open() "/usr/local/psa/admin/htdocs/sp/l7x8zewfzfevnup92548viqufdy5s7z2f2t/props" failed (2: No such file or directory), client: xx.xx.xx.xx, server: , request: "GET /sp/l7x8zewfzfevnup92548viquf$



any help please !!

 

[IgorG]

First of all try to run bootstrapper repair procedure:

# /usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair

and check errors in output carefully.

 

[TAWFIQA]

thanks IgorG for replay

i do this procedure and i still can't restart .
the domain going to the default page ,

for temporary i put the following line :

/etc/rc.local
sleep 10
/etc/init.d/httpd restart

working fine, but if i restart the server, it's going to shutdown
+++++++++++++



/usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair
Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.

-- Warning: Skipping the data of table mysql.event. Specify the --events option explicitly.
Finishing up upgrade procedures and rerunning previously failed upgrade actions...
===> Cumulative Plesk database upgrade and repair (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).
===> Cumulative upgrade and repair of Plesk database (revertable stage) has been completed.
===> Cumulative Plesk upgrade and repair (final stage) has been started.
===> Preparing Plesk upgrade (final stage).
===> Cumulative upgrade and repair of Plesk (final stage) has been completed.
===> Cumulative APS controller database (apsc) upgrade and repair has been started.
===> Upgrade and repair of APS controller database has been completed.
Reconfiguring mail subsystem...
Reconfiguring Apache web server...
Reconfiguring ProFTPD FTP server...
Reconfiguring AWStats web statistics...
Reconfiguring WatchDog...
Restoring SELinux contexts...
Regenerating web servers' configuration files...
Cleaning active Panel sessions...

Bootstrapper repair finished.
If problems persist, please check installer logs ('/tmp/plesk_11.5.30_repair.log' and '/tmp/plesk_11.5.30_repair_problems.log') for errors.
If you can't resolve the issue on your own, please address Parallels support.



i did not find the following logs:
/tmp/plesk_11.5.30_repair.log
/tmp/plesk_11.5.30_repair_problems.log

 

[TAWFIQA]

I did not find any solution for this problem .
i reinstall the OS with re-image option in 1&1.