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Plesk atmail can not login

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by öndere, Sep 10, 2011.

  1. öndere

    öndere New Pleskian

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    After micro updates i can't login to atmail's web interface. My plesk version is 10.3.1
     
  2. Binici

    Binici New Pleskian

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    I am experiencing the same on both 10.3.1 and 10.4.4.

    Any suggestions?
     
  3. IgorG

    IgorG Forums Analyst Staff Member

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    Any error logs, details?
     
  4. Binici

    Binici New Pleskian

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    There is currently one symptom to the problem:

    When you point the browser to webmail.example.com the login-box in the center of the site is blank. Normally, you would see some fields in this box. The box is rendered through an iframe, which is completely blank. It has no markup at all.

    I have looked in both /var/log/apache2/error.log and /var/log/atmail/error_log. Nothing shows up in the logs that is related to the problem.
     
  5. EgidijusS

    EgidijusS Regular Pleskian

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    I'm have the same problem with Centos 5.6 Plesk 10.3.0.

    In maillog i see:
    Jan 24 14:00:26 host2 imapd: IMAP connect from @ [::ffff:127.0.0.1]INFO: LOGIN, user=example@domain.com, ip=[::ffff:127.0.0.1], protocol=IMAP
    Jan 24 14:00:26 host2 imapd: 1327406426.717296 DISCONNECTED, user=exampe@domain.com, ip=[::ffff:127.0.0.1], headers=0, body=0, rcvd=45, sent=418, maildir=/var/qmail/mailnames/domain.com/example/Maildir

    At atmail access.log I see:
    [24/Jan/2012:14:00:26 +0200] "GET /parse.php?file=html/login-light.html HTTP/1.1" 200 4193 "http://webmail.domain.com/index.php?error=auth" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.75 Safari/535.7"

    Looks that error with authentification - "http://webmail.domain.com/index.php?error=auth"

    But in web i didn't saw any error about wrong username or something else, just page reloads with login page. If i enter wrong pass, then i get error.
     
    Last edited: Jan 24, 2012
  6. outsider

    outsider Basic Pleskian

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    Are you using APC with PHP?
     
  7. EgidijusS

    EgidijusS Regular Pleskian

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    Yes, I'm using APC.
     
  8. outsider

    outsider Basic Pleskian

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  9. EgidijusS

    EgidijusS Regular Pleskian

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    Thank You. Webmail online again :)
     
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