Plesk autoinstaller error

[tgolly]

I get the following error when running autoinstaller 3.3 --

ERROR: OS template name is already defined as redhat-as4-x86 (try set name redhat-el4-x86)
Not all packages were installed.
Please, resolve the above problem and try installing the packages again.


how do I set the name to redhat-el4-x86 (which is my OS)

Thanks

 

[DaDomainMasta]

tgolly, this issue is fixed in the latest autoinstaller. the problem appeared when one was trying to install Plesk+SB or SB+SSO. download newest autoinstaller and try again, should be good.

 

[quark]

Same problem on SuSE 10.2

I have the same error, on SuSE 10.2:

I have SuSE 10.2 and Plesk 8.3.0. I want to update it to 8.4.0.

# cat /etc/SuSE-release
openSUSE 10.2 (i586)
VERSION = 10.2

After I downloaded and run the latest autoinstaller ./parallels_installer_v3.3.1_build080407.16_os_SuSE_10.2_i386

I get the following messages:

Downloading the file PSA_8.4.0/plesk-8.4.0-suse10.2-i386.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% done.
Downloading the file SiteBuilder/SiteBuilder_4.0.0/sitebuilder-4.0.0-suse10.2-i386.inf3: 10%..22%..34%..46%..52%..64%..70%..82%..94%..100% done.
ERROR: OS template name is already defined as suse-10.2-x86 (try set name suse-10.2-x86_64)
Not all packages were installed.
Please, resolve the above problem and try installing the packages again.
If you cannot resolve the problem on your own, contact product technical support for assistance.

but I don't have SuSE 64bit. I have SuSE 10.2 i386... How I can solve this problem?