Resolved Plesk Backup Manager Missing

[jase42]

Plesk Version: Plesk Onyx Version 17.5.3 Update #28 - Web Admin Edition

I currently have a VPS running Ubuntu 14.04.5 LTS that has access via Parallels Power Panel and Plesk.

When browsing my Plesk dashboard, I do not see an option anywhere for the Plesk Backup Manager. As such, I am unable to create a backup of my server and WordPress websites.

Furthermore, when I visit myip:8447/add_components.html I do not see an option to install the backup manager.

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I am however able to do a server backup in the Parallels Power Panel, will this serve the same function as the Plesk backup, should I ever need to restore from system failure etc?

My preference would be to use the Plesk Backup Manager as this is what I am familiar with through shared hosting previously, although I've never had to actually restore from a backup...

 

[IgorG]

Do you have "Plesk Migrator" extension in Extension menu? Try to install it.

 

[jase42]

Do you have "Plesk Migrator" extension in Extension menu? Try to install it.

It was not installed, however was showing in the list.

I have now installed Plesk Migrator.

 

[IgorG]

Can you use Plesk migration feature now?

 

[jase42]

Can you use Plesk migration feature now?

I do see it as an option under Tools & Settings - it just gives me the option of "Start a New Migration".

 

[jase42]

Bump - Haven't been able to get this sorted...

 

[Bitpalast]

Igor probably asked for migration manager, because the backup system is using the same component. After installation of migration manager you are still not seeing a backup option?

 

[jase42]

Igor probably asked for migration manager, because the backup system is using the same component. After installation of migration manager you are still not seeing a backup option?

Correct. After installing the Migration Manager, I still do not see an option for the Backup Manager.

 

[TomBoB]

if you go to tool & settings - server components and search for "backup", does it list the psa-backup-manager ?

 

[jase42]

if you go to tool & settings - server components and search for "backup", does it list the psa-backup-manager ?

Interestingly I don't see that as an option:

 

[IgorG]

Please check that your license has option:

Backup and restoration functions On

 

[jase42]

Please check that your license has option:

Backup and restoration functions On

Yes - that is set to "On"

 

[modronmarch]

Hey there )

Judging by the screenshot you've provided I think that you may have custom Power User view enabled in Plesk. It is meant to reduce clutter on the screen, but it hides a number of features usually available on the Tools & Settings screen. Can you please try logging in to the server via SSH and running the following command:

plesk bin poweruser --on -simple false

 

[jase42]

Hey there )

Judging by the screenshot you've provided I think that you may have custom Power User view enabled in Plesk. It is meant to reduce clutter on the screen, but it hides a number of features usually available on the Tools & Settings screen. Can you please try logging in to the server via SSH and running the following command:

plesk bin poweruser --on -simple false

Thank you so much! This has fixed the problem and I can now see and use the Backup Manager and a lot of other things too!

 

[tomidjx]

Hey there )

Judging by the screenshot you've provided I think that you may have custom Power User view enabled in Plesk. It is meant to reduce clutter on the screen, but it hides a number of features usually available on the Tools & Settings screen. Can you please try logging in to the server via SSH and running the following command:

plesk bin poweruser --on -simple false

Thank you very much! It was the perfect answer for me.
That configuration was set by the vendor (I didn't get Plesk directly from Plesk).
Thank you again.