plesk backup restore error

[balechaparka]

I had reinstalled plesk 11.0.9 in my windows server 2008 R2.now i am trying to restore the plesk backup which i had before.I had reinstalled plesk without reprovisioning the server. Now i am not able to restore it.I have uploaded the backup to Server Repository. It shows backup uploaded successfully. But i cant see the file in tools and settings->backup manager server repository tab.
But i can see the backup file in C:\Program Files (x86)\Parallels\Plesk\Backup path which i hav uploaded before.
So i tried to run restore command in command prompt.

C:\Users\Administrator>"C:\Program Files (x86)\Parallels\Plesk\bin\pleskrestore"
--restore "C:\Program Files (x86)\Parallels\Plesk\Backup\domains\incometaxsoft.com\aug21incometaxsoft_incometaxsoft.com_info_1208210332.xml" -level domains

Unable to resolve all conflicts

i have done backup by for my domain before.(in domain->selected doamin and website domain->backup manager ->backup).so i think i did only domain backup.

1) Is it correct what i gave in command prompt?
2) How i can resolve these "Unable to resolve all conflicts" error.(i have followed http://download1.parallels.com/Plesk/PPP9/Doc/en-US/plesk-9.0-backup-cli-guide.pdf and find difficult to understand conflict resolution)
3)Also i have all my domains running in my server now.Does this cause any error while restore?
So please help me on this error.

 

[IgorG]

You can try to find what is exactly conflicted there with backup logs investigation - http://kb.parallels.com/111289
After that try to correct it.

 

[balechaparka]

<?xml version="1.0"?>
<conflicts-description>
<conflict id="0" guid="6e97d8cb4ea6c5265c4a44e3b05a68c8">
<type>
<timing>
<reason-description plesk-owner-guid="" backup-owner-guid="D1198D32-C5A0-4803-ABEB-4589E8559FED" backup-vendor-guid="2ADEB3A7-9323-4324-A0D6-B5CA4E514A9A"/>
<resolve-options>
<option name="do-not-restore"/>
<option name="rename"/>
</resolve-options>
</timing>
</type>
<conflicting-objects>
<node name="domain">
<attributes>
<attribute name="id" value="1"/>
<attribute name="guid" value="E0D4EC9A-F2DE-4990-AB90-AA06543B03BF"/>
<attribute name="owner-guid" value="D1198D32-C5A0-4803-ABEB-4589E8559FED"/>
<attribute name="name" value="domainname.com"/>
</attributes>
</node>
</conflicting-objects>
<overview>
<object>
<message>backup__restore__conflict_object_name</message>
<name>domainname.com</name>
<type>backup__restore__object_domain</type>
<reasons>
<reason>
<message>backup__restore__conflict_timing_reason_wrong_owner</message>
<resolver-message>backup__restore__conflict_timing_reason_wrong_owner</resolver-message>
<param name="type" value="backup__restore__object_domain"/>
<param name="name" value="domainname.com"/>
</reason>
</reasons>
</object>
</overview>
</conflict>
<conflict id="1" guid="5d6d14139b98a643d9d81d19f5b754f4">
<type>
<timing>
<reason-description plesk-owner-guid="" backup-owner-guid="" backup-vendor-guid="2ADEB3A7-9323-4324-A0D6-B5CA4E514A9A"/>
<resolve-options>
<option name="rename"/>
<option name="do-not-restore"/>
</resolve-options>
</timing>
</type>
<conflicting-objects>
<node name="domain">
<attributes>
<attribute name="id" value="1"/>
<attribute name="guid" value="E0D4EC9A-F2DE-4990-AB90-AA06543B03BF"/>
<attribute name="owner-guid" value="D1198D32-C5A0-4803-ABEB-4589E8559FED"/>
<attribute name="name" value="domainname.com"/>
</attributes>
</node>
</conflicting-objects>
</conflict>
</conflicts-description>

i found the following.so i think it is domain conflict and Cannot restore object: object owner does not exist in Plesk conflict. I already hav that domain in my server working now.But i dont hav any of user or domain in plesk.Its freshly installed plesk.
how i can solve this?

 

[IgorG]

Check that you have absolutely the same Server Components and Applications installed on new server that were installed on old server at least.

 

[balechaparka]

Thank u for your reply..
I have reinstalled the plesk without reprovisioning the server.So i have all domain and IIS settings in server. But i dont hav any settings in plesk. How i can import settings to my reinstalled plesk?