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Regular Pleskian
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TITLE
"plesk bin certificate -u" change SMTP port setting unexpectedly
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.65 Update #1
Windows Server 2022 Standard
PROBLEM DESCRIPTION
In Plesk Windows, we changed the MailEnable SMTP settings of "Additional Port". One day we updated the SSL certificate by the command "plesk bin certificate -u". The certificate was installed successfully, but the SMTP additional port settings I updated were lost and it suddenly required my additional port to use SSL for my additional port (e.g. 1234), and it also changed my custom setting of port 465, which caused an error for all users sending emails through these additional ports.
STEPS TO REPRODUCE
ACTUAL RESULT
it suddenly required my additional port to use SSL for my additional port (e.g. 1234), and it also changed my custom setting of port 465
EXPECTED RESULT
do not change additional port setting
ANY ADDITIONAL INFORMATION
The updated SSL certificates are used by "Certificate for securing Plesk" and "Certificate for securing mail"
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
TITLE
"plesk bin certificate -u" change SMTP port setting unexpectedly
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian 18.0.65 Update #1
Windows Server 2022 Standard
PROBLEM DESCRIPTION
In Plesk Windows, we changed the MailEnable SMTP settings of "Additional Port". One day we updated the SSL certificate by the command "plesk bin certificate -u". The certificate was installed successfully, but the SMTP additional port settings I updated were lost and it suddenly required my additional port to use SSL for my additional port (e.g. 1234), and it also changed my custom setting of port 465, which caused an error for all users sending emails through these additional ports.
STEPS TO REPRODUCE
- Fresh install Plesk for Windows with MailEnable
- Open MailEnable MMC > Servers > localhost > Services and Connectors > Right click "SMTP" > Properties > Inbound > Port Settings > Additional Ports > checked "Auth" and selected "Only secure (SSL/TLS)" for 465
- Open MailEnable MMC > Servers > localhost > Services and Connectors > Right click "SMTP" > Properties > Inbound > Port Settings > Additional Ports > add a port 1234, unchecked "SSL", checked "Auth", select "Always allow"
- run command
Bash:
plesk bin certificate -u www.abc.com -admin -key-file www.abc.com.key -cert-file www.abc.com.crt -cacert-file intermediateCA.crt
- settings in step 2 and 3 are changed unexpectedly
ACTUAL RESULT
it suddenly required my additional port to use SSL for my additional port (e.g. 1234), and it also changed my custom setting of port 465
EXPECTED RESULT
do not change additional port setting
ANY ADDITIONAL INFORMATION
The updated SSL certificates are used by "Certificate for securing Plesk" and "Certificate for securing mail"
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug