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Issue plesk bin extension --list -> Segmentation fault

Pan_Duke

Pan_Duke

Basic Pleskian
Server operating system version
CentOS 7.9.2009
Plesk version and microupdate number
18.0.48
Hi all, on a very stable CentOS 7 dedicated, suddenly after a load pick a colege of mine ordered a server reboot from within plesk. Server booted normaly.
After that though it seems that imunifyAV hanges. Like i can start a scan but the spinner spins forever and nothing happens.
So i deleted it from Plesk extensions and re installed. Same thing.
I then tried imunify360. Installation hanged for hours. Deleted it as well.

Updated all system updates from within plesk panel. There where may.
Nothing changed.

i found that ssh terminal - a newly auto installed plesk extension - couldn't be unistalled. Same thing. In the errors i remember "Segmentation faults". Sadly i didn't keep the log.
Inverstigating further via ssh i tried to check all plesk extensions with
plesk bin extension --list
which returns
Segmentation fault
Tried to follow a guided for similar problem from plesk support. After deleting /usr/local/psa/var/search/* and similar indexed files i run
plesk bin extension -i catalog Segmentation fault

Now this is a live server with many domains. I do not feel that comfortable playing with it. And i also didn't find any other relative guides.
Does anybody have any suggestions or similar experience?
I am too nervous to run #plesk repair all, as in the past this command got m in trouble with many some misconfigured domains.
thanks in advance,
cheers all
 
maartenv said:
Are there any related errors in /var/log/plesk/panel.log?
Click to expand...
The most recent Segmentation related is below
[2023-01-02 17:35:33.634] 15634:63b2f9c59ab49 ERR [extension/ssh-terminal] The execution of pre-uninstall.php has failed with the following message: Execution installer has failed with exit code 139, stdout: Removing user sw-cp-server from group plesk-ssh-terminal , stderr: /usr/local/psa/admin/sbin/modules//ssh-terminal/installer: line 33: 15705 Segmentation fault plesk sbin pleskrc sw-cp-server reload
and todays while i was playing with imunify (although i don't think revisium is the same as imunify .. ):
[2023-01-16 15:45:31.742] 4098:63c554fbb54b6 ERR [extension/revisium-antivirus] TOOLS - 2.10.7.1 update: Error update! return code = 139 [2023-01-16 15:45:33.509] 2569:63c554fd7c74e ERR [extension/revisium-antivirus] TOOLS - 2.10.7.1 update: Error update! return code = 139 [2023-01-16 15:45:35.553] 2062:63c554ff86fa5 ERR [extension/revisium-antivirus] TOOLS - 2.10.7.1 update: Error update! return code = 139 [2023-01-16 15:45:36.855] 2064:63c55500bb589 ERR [panel] Error during database update
 
Can you check these logs, please?

/var/log/messages
/var/log/sw-cp-server/error_log

Are there any updates installed recently? You can check this in /var/log/yum.log
 
oh! so in messages it seems i got this continuous loop, although i deleted imunify from plesk
Jan 16 17:17:43 serverName wafdsock_ready_check: [INFO] Waiting for wafd to start ([Errno 2] No such file or directory)
Jan 16 17:17:43 serverName pamsock_ready_check: [INFO] Waiting for PAM to start ([Errno 2] No such file or directory)
Jan 16 17:17:44 serverName wafdsock_ready_check: [INFO] Waiting for wafd to start ([Errno 2] No such file or directory)
Jan 16 17:17:44 serverName pamsock_ready_check: [INFO] Waiting for PAM to start ([Errno 2] No such file or directory)
Jan 16 17:17:45 serverName wafdsock_ready_check: [INFO] Waiting for wafd to start ([Errno 2] No such file or directory)
Jan 16 17:17:45 serverName systemd: imunify360-pam.service start-post operation timed out. Stopping.
Jan 16 17:17:45 serverName systemd: Failed to start PAM Imunify360 service.
Jan 16 17:17:45 serverName systemd: Unit imunify360-pam.service entered failed state.
Jan 16 17:17:45 serverName systemd: imunify360-pam.service failed.
Jan 16 17:17:46 serverName wafdsock_ready_check: [INFO] Waiting for wafd to start ([Errno 2] No such file or directory)
Jan 16 17:17:47 serverName systemd: imunify360-unified-access-logger.service holdoff time over, scheduling restart.
Jan 16 17:17:47 serverName systemd: Stopped Imunify360 unified access logger.
Jan 16 17:17:47 serverName systemd: Started Imunify360 unified access logger.
Jan 16 17:17:47 serverName systemd: imunify360-unified-access-logger.service: main process exited, code=killed, status=11/SEGV
Jan 16 17:17:47 serverName kernel: imunify360-unif[27841]: segfault at 110b000 ip 00007f7921091189 sp 00007ffc926bdc60 error 4 in libc-2.17.so[7f7920ffb000+1c4000]
Jan 16 17:17:47 serverName systemd: Unit imunify360-unified-access-logger.service entered failed state.
Jan 16 17:17:47 serverName systemd: imunify360-unified-access-logger.service failed.
Jan 16 17:17:47 serverName wafdsock_ready_check: [INFO] Waiting for wafd to start ([Errno 2] No such file or directory)
Jan 16 17:17:48 serverName wafdsock_ready_check: [INFO] Waiting for wafd to start ([Errno 2] No such file or directory)
Jan 16 17:17:48 serverName systemd: imunify360-webshield-ssl-cache.service holdoff time over, scheduling restart.
Jan 16 17:17:48 serverName systemd: Stopped Imunify360 SSL cache daemon.
Jan 16 17:17:48 serverName systemd: Started Imunify360 SSL cache daemon.
Jan 16 17:17:48 serverName systemd: imunify360-webshield-ssl-cache.service: main process exited, code=killed, status=11/SEGV
Jan 16 17:17:48 serverName systemd: Unit imunify360-webshield-ssl-cache.service entered failed state.
Jan 16 17:17:48 serverName systemd: imunify360-webshield-ssl-cache.service failed.
Jan 16 17:17:48 serverName kernel: imunify360-webs[27847]: segfault at a77000 ip 00007f87c5137189 sp 00007fffc9d560a0 error 4 in libc-2.17.so[7f87c50a1000+1c4000]
Jan 16 17:17:49 serverName wafdsock_ready_check: [INFO] Waiting for wafd to start ([Errno 2] No such file or directory)
Jan 16 17:17:50 serverName wafdsock_ready_check: [INFO] Waiting for wafd to start ([Errno 2] No such file or directory)
Jan 16 17:17:50 serverName wafdsock_ready_check: [ERROR] Failed to connect wafd socket in time.
Jan 16 17:17:50 serverName systemd: imunify360-wafd.service: control process exited, code=exited status=1
Jan 16 17:17:50 serverName systemd: Failed to start IPSD Imunify360 service.
Jan 16 17:17:50 serverName systemd: Dependency failed for imunify360-webshield - Imunify360 WebShield.
Jan 16 17:17:50 serverName systemd: Job imunify360-webshield.service/start failed with result 'dependency'.
Jan 16 17:17:50 serverName systemd: Unit imunify360-wafd.service entered failed state.
Jan 16 17:17:50 serverName systemd: imunify360-wafd.service failed.
Jan 16 17:17:50 serverName systemd: imunify360-wafd.service holdoff time over, scheduling restart.
Jan 16 17:17:50 serverName systemd: Stopped IPSD Imunify360 service.
Jan 16 17:17:50 serverName systemd: Starting IPSD Imunify360 service...
Jan 16 17:17:50 serverName kernel: wafd_imunify_da[27884]: segfault at aef000 ip 00007f7fc22de189 sp 00007ffed0f872a0 error 4 in libc-2.17.so[7f7fc2248000+1c4000]
Jan 16 17:17:50 serverName systemd: imunify360-wafd.service: main process exited, code=killed, status=11/SEGV
Jan 16 17:17:50 serverName wafdsock_ready_check: [INFO] Waiting for wafd to start ([Errno 2] No such file or directory)
Jan 16 17:17:51 serverName wafdsock_ready_check: [INFO] Waiting for wafd to start ([Errno 2] No such file or directory)
Jan 16 17:17:52 serverName systemd: imunify360-unified-access-logger.service holdoff time over, scheduling restart.
Jan 16 17:17:52 serverName systemd: Stopped Imunify360 unified access logger.
Jan 16 17:17:52 serverName systemd: Started Imunify360 unified access logger.
Jan 16 17:17:52 serverName kernel: imunify360-unif[27892]: segfault at 110b000 ip 00007fd9ca85a189 sp 00007ffd22911930 error 4 in libc-2.17.so[7fd9ca7c4000+1c4000]
Jan 16 17:17:52 serverName systemd: imunify360-unified-access-logger.service: main process exited, code=killed, status=11/SEGV
Jan 16 17:17:52 serverName systemd: Unit imunify360-unified-access-logger.service entered failed state.
Jan 16 17:17:52 serverName systemd: imunify360-unified-access-logger.service failed.
Jan 16 17:17:52 serverName wafdsock_ready_check: [INFO] Waiting for wafd to start ([Errno 2] No such file or directory)
Jan 16 17:17:53 serverName systemd-logind: New session 35477 of user root.
Jan 16 17:17:53 serverName systemd: Started Session 35477 of user root.
Jan 16 17:17:53 serverName systemd: imunify360-webshield-ssl-cache.service holdoff time over, scheduling restart.
Jan 16 17:17:53 serverName systemd: Stopped Imunify360 SSL cache daemon.
Jan 16 17:17:53 serverName systemd: Started Imunify360 SSL cache daemon.
Jan 16 17:17:53 serverName kernel: imunify360-webs[27911]: segfault at a77000 ip 00007fbf64562189 sp 00007fff3cf03260 error 4 in libc-2.17.so[7fbf644cc000+1c4000]
Jan 16 17:17:53 serverName systemd: imunify360-webshield-ssl-cache.service: main process exited, code=killed, status=11/SEGV
Jan 16 17:17:53 serverName systemd: Unit imunify360-webshield-ssl-cache.service entered failed state.
Jan 16 17:17:53 serverName systemd: imunify360-webshield-ssl-cache.service failed.
Jan 16 17:17:53 serverName wafdsock_ready_check: [INFO] Waiting for wafd to start ([Errno 2] No such file or directory)

Todays in /var/log/sw-cp-server/error_log (***.***.***.*** is the IP )
2023/01/16 15:29:09 [crit] 13751#0: *4028 SSL_do_handshake() failed (SSL: error:14094085:SSL routines:ssl3_read_bytes:ccs received early) while SSL handshaking, client: 18.212.42.250, server: 0.0.0.0:8443 2023/01/16 16:28:15 [error] 13751#0: *4300 open() "/usr/local/psa/admin/htdocs/version" failed (2: No such file or directory), client: 162.142.125.9, server: , request: "GET /version HTTP/1.1", host: "***.***.***.***:8443" 2023/01/16 17:03:53 [error] 13751#0: *4348 open() "/usr/local/psa/admin/htdocs/redfish/v1" failed (2: No such file or directory), client: 184.105.139.111, server: , request: "GET /redfish/v1 HTTP/1.1", host: "***.***.***.***:8443"
 
today's yum.log is all about imunify360 installation + dependancies, if i remember the installation process corectly

Jan 16 15:02:25 Installed: ipset-libs-7.1-1.el7.x86_64
Jan 16 15:02:25 Installed: ipset-7.1-1.el7.x86_64
Jan 16 15:02:55 Installed: alt-python38-setuptools-57.4.0-1.el7.noarch
Jan 16 15:02:55 Installed: alt-sqlite-3.26.0-1.1.el7.x86_64
Jan 16 15:02:55 Installed: libnghttp2-1.33.0-1.1.el7.x86_64
Jan 16 15:02:55 Installed: 1:alt-openssl11-libs-1.1.1p-2.el7.x86_64
Jan 16 15:02:56 Installed: 1:alt-openssl11-1.1.1p-2.el7.x86_64
Jan 16 15:02:56 Installed: 2:nmap-ncat-6.40-19.el7.x86_64
Jan 16 15:02:56 Installed: imunify360-webshield-zlib-1.2.11-5.el7.x86_64
Jan 16 15:02:56 Installed: alt-pcre2-10.33-1.el7.x86_64
Jan 16 15:02:56 Installed: alt-libxml2-2.9.7-2.el7.x86_64
Jan 16 15:02:57 Installed: perl-Regexp-IPv6-0.03-11.el7.noarch
Jan 16 15:02:57 Installed: imunify-common-1.2.3-4.el7.x86_64
Jan 16 15:02:59 Installed: alt-py38-protobuf-3.17.3-1.el7.x86_64
Jan 16 15:02:59 Installed: protobuf-c-1.0.2-3.el7.x86_64
Jan 16 15:03:00 Installed: imunify-notifier-2.1.4-2.el7.x86_64
Jan 16 15:03:00 Installed: imunify360-webshield-openssl-1.1.1g-1.el7.x86_64
Jan 16 15:03:01 Installed: alt-freetds11-1.1.24-1.el7.x86_64
Jan 16 15:03:01 Installed: alt-openldap11-2.4.46-13.el7.x86_64
Jan 16 15:03:01 Installed: alt-nghttp2-1.48.0-1.el7.x86_64
Jan 16 15:03:01 Installed: alt-libssh211-1.10.0-1.el7.x86_64
Jan 16 15:03:01 Installed: alt-libmaxminddb-1.4.2-1.el7.x86_64
Jan 16 15:03:01 Installed: cloudlinux-linksafe-1-1.23.el7.noarch
Jan 16 15:03:01 Installed: alt-php-config-1-39.el7.noarch
Jan 16 15:03:01 Installed: imunify360-webshield-pcre-8.43-1.el7.x86_64
Jan 16 15:03:01 Installed: alt-libzip-1.3.2-1.el7.x86_64
Jan 16 15:03:02 Installed: imunify360-webshield-ssl-cache-2.0.2-12.el7.x86_64
Jan 16 15:03:02 Installed: alt-t1lib-5.1.2-4.4.el7.x86_64
Jan 16 15:03:02 Installed: patch-2.7.1-12.el7_7.x86_64
Jan 16 15:03:02 Installed: inotify-tools-3.14-9.el7.x86_64
Jan 16 15:03:02 Installed: leveldb-1.12.0-11.el7.x86_64
Jan 16 15:03:02 Installed: alt-python38-pip-wheel-20.2.4-1.el7.noarch
Jan 16 15:03:03 Installed: 1:alt-openssl-libs-1.0.2k-2.el7.cloudlinux.10.x86_64
Jan 16 15:03:03 Installed: alt-libssh2-1.8.0-2.el7.x86_64
Jan 16 15:03:03 Installed: alt-libcurl-7.64.0-1.el7.x86_64
Jan 16 15:03:03 Installed: alt-curl-7.64.0-1.el7.x86_64
Jan 16 15:03:03 Installed: libatomic-4.8.5-44.el7.x86_64
Jan 16 15:03:03 Installed: scl-utils-20130529-19.el7.x86_64
Jan 16 15:03:03 Installed: alt-libwebp-1.2.2-1.el7.x86_64
Jan 16 15:03:04 Installed: alt-libidn2-2.3.0-1.el7.x86_64
Jan 16 15:03:04 Installed: alt-libcurlssl11-7.84.0-1.el7.x86_64
Jan 16 15:03:04 Installed: alt-curlssl11-7.84.0-1.el7.x86_64
Jan 16 15:03:04 Installed: alt-hyperscanpd-5.4.0-5.el7.x86_64
Jan 16 15:03:04 Installed: yajl-2.0.4-4.el7.x86_64
Jan 16 15:03:05 Installed: alt-python38-setuptools-wheel-57.4.0-1.el7.noarch
Jan 16 15:03:09 Installed: alt-python38-libs-3.8.12-2.el7.x86_64
Jan 16 15:03:09 Installed: alt-python38-3.8.12-2.el7.x86_64
Jan 16 15:03:09 Installed: alt-python38-six-1.12.0-1.el7.noarch
Jan 16 15:03:10 Installed: alt-python38-PyYAML-5.4.1-1.el7.x86_64
Jan 16 15:03:11 Installed: alt-python38-psutil-5.8.0-1.el7.x86_64
Jan 16 15:03:12 Installed: alt-python38-multidict-5.1.0-5.el7.x86_64
Jan 16 15:03:13 Installed: imunify360-php-daemon-7.1.1-1.el7.x86_64
Jan 16 15:04:53 Installed: imunify360-php-i360-7.1.1-1.el7.x86_64
Jan 16 15:04:53 Installed: alt-python38-chardet-3.0.4-1.el7.noarch
Jan 16 15:04:53 Installed: alt-python38-certifi-2018.04.16-1.el7.noarch
Jan 16 15:04:53 Installed: alt-python38-peewee-2.8.4-1.el7.x86_64
Jan 16 15:04:54 Installed: alt-python38-idna-2.5-1.el7.noarch
Jan 16 15:04:54 Installed: alt-python38-attrs-17.4.0-1.el7.noarch
Jan 16 15:04:54 Installed: alt-python38-yarl-1.1.1-3.el7.x86_64
Jan 16 15:04:55 Installed: alt-python38-typing-extensions-3.7.4.3-5.el7.noarch
Jan 16 15:04:55 Installed: alt-python38-dateutil-2.6.0-2.el7.noarch
Jan 16 15:04:57 Installed: alt-python38-protobuf-3.17.3-1.el7.x86_64
Jan 16 15:04:57 Installed: alt-python38-pyrsistent-0.14.11-4.el7.x86_64
Jan 16 15:04:58 Installed: alt-python38-jsonschema-3.2.0-6.el7.noarch
Jan 16 15:04:58 Installed: alt-python38-cached_property-1.3.0-4.el7.noarch
Jan 16 15:04:58 Installed: alt-python38-pysocks-1.5.7-2.el7.noarch
Jan 16 15:05:00 Installed: alt-python38-urllib3-1.26.6-3.el7.noarch
Jan 16 15:05:00 Installed: alt-python38-sentry-sdk-0.7.10-1.el7.noarch
Jan 16 15:05:01 Installed: alt-python38-requests-2.26.0-1.el7.noarch
Jan 16 15:06:32 Installed: imunify360-pam-6.4.1-4.el7.x86_64
Jan 16 15:06:33 Installed: imunify360-wafd-6.2.612-4.el7.x86_64
Jan 16 15:06:33 Installed: alt-python38-humanize-3.12.0-1.el7.cloudlinux.noarch
Jan 16 15:06:33 Installed: alt-python38-pycrypto-2.6.1-5.el7.x86_64
Jan 16 15:06:33 Installed: alt-python38-ply-3.8-1.el7.noarch
Jan 16 15:06:34 Installed: alt-python38-pycparser-2.14-7.el7.noarch
Jan 16 15:06:34 Installed: alt-python38-cffi-1.14.0-1.el7.x86_64
Jan 16 15:06:34 Installed: alt-python38-pycares-4.1.2-1.el7.x86_64
Jan 16 15:06:35 Installed: alt-python38-aiodns-3.0.0-2.el7.noarch
Jan 16 15:06:35 Installed: alt-python38-sdnotify-0.3.2-1.el7.noarch
Jan 16 15:06:36 Installed: alt-python38-markupsafe-2.0.1-1.el7.x86_64
Jan 16 15:06:36 Installed: alt-python38-blinker-1.4-2.el7.noarch
Jan 16 15:06:37 Installed: alt-python38-distro-1.6.0-1.el7.noarch
Jan 16 15:06:38 Installed: alt-python38-pyjwt-2.1.0-4.el7.noarch
Jan 16 15:06:39 Installed: alt-python38-pyzstd-0.15.2-1.el7.x86_64
Jan 16 15:06:39 Installed: alt-python38-async-lru-1.0.2-1.el7.noarch
Jan 16 15:06:40 Installed: alt-python38-lockfile-0.12.2-2.el7.noarch
Jan 16 15:06:40 Installed: alt-python38-daemon-2.3.0-1.el7.noarch
Jan 16 15:06:40 Installed: imunify360-modsec-sdbm-util-1.0-12.el7.x86_64
Jan 16 15:06:41 Installed: alt-python38-async-timeout-1.3.0-1.el7.noarch
Jan 16 15:06:41 Installed: alt-python38-aiohttp-3.7.4-1.el7.x86_64
Jan 16 15:06:42 Installed: alt-python38-click-6.6-2.el7.noarch
Jan 16 15:06:42 Installed: alt-python38-PyMySQL-0.7.11-1.el7.noarch
Jan 16 15:06:42 Installed: cloudlinux-backup-utils-3.9.1-1.el7.noarch
Jan 16 15:06:42 Installed: alt-python38-maxminddb-1.5.4-1.el7.x86_64
Jan 16 15:06:43 Installed: alt-python38-geoip2-4.2.0-2.el7.noarch
Jan 16 15:06:43 Installed: alt-python38-pbr-1.8.1-2.el7.noarch
Jan 16 15:06:43 Installed: alt-python38-pytz-2017.2-3.el7.noarch
Jan 16 15:06:45 Installed: alt-python38-babel-2.9.1-1.el7.noarch
Jan 16 15:06:46 Installed: alt-python38-jinja2-3.0.3-1.el7.noarch
Jan 16 15:07:07 Installed: imunify360-webshield-bundle-1.20.119-17.el7.x86_64
Jan 16 15:07:07 Installed: alt-python38-funcsigs-1.0.2-3.el7.noarch
Jan 16 15:07:07 Installed: alt-python38-mock-3.0.5-1.el7.noarch
Jan 16 15:07:07 Installed: alt-python38-peewee_migrate-0.6.4-2.el7.noarch
Jan 16 15:07:08 Installed: alt-python38-pytricia-1.0.2-4.el7.x86_64
Jan 16 15:07:08 Installed: alt-python38-pam-1.8.4-1.el7.noarch
Jan 16 15:07:09 Installed: alt-python38-cerberus-1.3.4-2.el7.noarch
Jan 16 15:07:09 Installed: libargon2-20161029-3.el7.x86_64
Jan 16 15:07:10 Installed: alt-php-internal-cli-7.4.33-2.el7.x86_64
Jan 16 15:07:10 Installed: alt-php-internal-common-7.4.33-2.el7.x86_64
Jan 16 15:07:11 Installed: alt-php-internal-7.4.33-2.el7.x86_64
Jan 16 15:07:11 Installed: alt-php-internal-mbstring-7.4.33-2.el7.x86_64
Jan 16 15:07:11 Installed: 1:alt-php-hyperscan-5.4.0-10.el7.x86_64
Jan 16 15:07:11 Installed: alt-php-internal-pdo-7.4.33-2.el7.x86_64
Jan 16 15:07:11 Installed: alt-php-internal-mysqlnd-7.4.33-2.el7.x86_64
Jan 16 15:07:11 Installed: alt-php-internal-process-7.4.33-2.el7.x86_64
Jan 16 15:07:12 Installed: 1:ai-bolit-31.10.2-1.el7.x86_64
Jan 16 15:07:12 Installed: tmpwatch-2.11-6.el7.x86_64
Jan 16 15:07:13 Installed: imunify360-unified-access-logger-3.2.1-7.el7.x86_64
Jan 16 15:07:14 Installed: alt-libicu-63.1-2.el7.x86_64
Jan 16 15:07:14 Installed: alt-php-internal-intl-7.4.33-2.el7.x86_64
Jan 16 15:07:14 Installed: 1:app-version-detector-22.1021-1.el7.x86_64
Jan 16 15:07:15 Installed: imunify360-ossec-3.1.0-104.el7.x86_64
Jan 16 15:07:16 Installed: imunify360-ossec-server-3.1.0-104.el7.x86_64
Jan 16 15:07:17 Installed: imunify-auditd-log-reader-2.0.1-1.el7.x86_64
Jan 16 15:07:17 Installed: imunify-realtime-av-7.2.1-3.el7.x86_64
Jan 16 15:07:18 Installed: imunify360-firewall-6.9.1-2.x86_64
 
Tiny progress.
I stopped manually imunify360 service as well as all imunify360-***.service(s). that i found in messages.log
Result:
Now i only get:
pamsock_ready_check: [INFO] Waiting for PAM to start ([Errno 2] No such file or directory)
Code: 
pamsock_ready_check: [INFO] Waiting for PAM to start ([Errno 2] No such file or directory)
systemd: imunify360-pam.service start-post operation timed out. Stopping.
Failed to start PAM Imunify360 service.
Unit imunify360-pam.service entered failed state.
imunify360-pam.service failed.
imunify360-php-daemon[12025]: error getting info of /var/imunify360/files/geo/v1/GeoLite2-Country.mmdb: stat /var/imunify360/files/geo/v1/GeoLite2-Country.mmdb: no such file or directory
imunify360-php-daemon[12025]: fs.Stat("/var/imunify360/license.json") failed: stat /var/imunify360/license.json: no such file or directory

Checked repair command
Code: 
plesk repair installation
Segmentation fault
Same thing for all aspects of plesk repair command

it is a mess
 
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