Plesk can't send email to @mac.com and @me.com

[pierre.atman]

Hi!

My version of plesk is 8.4.
I can't make a redirection to email that ends by "@mac.com" or "@me.com".
the email seems to be blocked and i can see them in the Mail Queue.
The redirection works fine with all domain name (gmail, hotmail, yahoo...)

Any idea ?

Thanks in advance!

ps: sorry for my poor english, i'm french!

 

[Dreamforge]

It seems that the MobileMe mail service is quite buggy at the moment and Apple is investigating on this problem
Just have a look at the apple support forum and you will understand.
Did the message you tried to send bounced back to you with a permanent fatal error ?
Maybe you can try to check the qmail log and see where the problem is ?

 

[pierre.atman]

Hi dreamforge !

Thank you for your answer. I don't think it comes from apple because i had the problem a long time before they launch the "MobileMe" services. The message didn't bounce back to me.
I checked the log file...i don't really understand what that means, maybe you can have a look :

Here is a sample with "@me.com" email :
Jul 29 07:27:23 sd-1622 qmail: 1217309243.214723 starting delivery 491: msg 10829923 to remote [email protected]
Jul 29 07:27:23 sd-1622 qmail: 1217309243.215031 status: local 0/10 remote 1/20
Jul 29 07:27:23 sd-1622 qmail-remote-handlers[27707]: Handlers Filter before-remote for qmail started ...
Jul 29 07:27:23 sd-1622 qmail-remote-handlers[27707]: [email protected]
Jul 29 07:27:23 sd-1622 qmail-remote-handlers[27707]: [email protected]
Jul 29 07:27:25 sd-1622 qmail: 1217309245.175360 delivery 491: deferral: Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/
Jul 29 07:27:25 sd-1622 qmail: 1217309245.175685 status: local 0/10 remote 0/20

Here is a sample with "@mac.com" email :
Jul 29 07:28:54 sd-1622 qmail: 1217309334.158065 starting delivery 492: msg 10829933 to remote [email protected]
Jul 29 07:28:54 sd-1622 qmail: 1217309334.158373 status: local 0/10 remote 1/20
Jul 29 07:28:54 sd-1622 qmail-remote-handlers[27771]: Handlers Filter before-remote for qmail started ...
Jul 29 07:28:54 sd-1622 qmail-remote-handlers[27771]: [email protected]
Jul 29 07:28:54 sd-1622 qmail-remote-handlers[27771]: [email protected]
Jul 29 07:28:56 sd-1622 qmail: 1217309336.114695 delivery 492: deferral: Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/
Jul 29 07:28:56 sd-1622 qmail: 1217309336.115023 status: local 0/10 remote 0/20

i'll try to find some information about it, but if you have any idea feel free to answer me

Thanks

 

[Amin Taheri]

where is the qmail log ?

 

[pierre.atman]

where is the qmail log ?

here :/usr/local/psa/var/log/maillog

 

[Silkjaer]

This is also a huge issue for me. Sending mails to all other domains works fine, but not to me.com and mac.com.

maillog outputs the exact same as pierres.

 

[wazman]

Hi All,

Anyone ever find a resolution to this problem?

I am having the same thing happen. I have a few clients with email accounts set to redirect to mac.com email addresses and they are not being sent. Checking my logs I am getting the same errors you were getting:

Oct 25 04:50:51 fc6142112 qmail: 1224935451.497627 starting delivery 13742: msg 1338599 to remote [email protected]
Oct 25 04:50:51 fc6142112 qmail: 1224935451.497687 status: local 0/10 remote 2/20
Oct 25 04:50:51 fc6142112 qmail-remote-handlers[20481]: Handlers Filter before-remote for qmail started ...
Oct 25 04:50:51 fc6142112 qmail-remote-handlers[20481]: [email protected]
Oct 25 04:50:51 fc6142112 qmail-remote-handlers[20481]: [email protected]
Oct 25 04:50:51 fc6142112 qmail: 1224935451.708263 delivery 13742: deferral: Sorry,_I_wasn't_able_to_establish_an_SMTP_connection._(#4.4.1)/
Oct 25 04:50:51 fc6142112 qmail: 1224935451.708316 status: local 0/10 remote 1/20


Thanks,
Waz