Issue Plesk changing permissions of file when upload with php

[Nilton Santos]

Hello Everybody,

I have Windows Server with many sites using .asp and .php files, usually I upload file using the php function move_uploaded_file. The upload of file
is done successfully but with wrong permissions(see attached file) and the Backup error below is showed:

[25718726-ef4f-47cc-8e03-d84bb666269a]: Unable to get attributes of the file C:\Inetpub\vhosts\upload.com.br\httpdocs\arquivos\powerGreen.jpg: Access is denied. The file will not be archived. [:105182040]

When I try change the permissions by file manager e get the follow error:

filemng failed: Unable to get the object (C:\Inetpub\vhosts\upload.com.br\httpdocs\arquivos\powerGreen.jpg) security info: (5) Access is denied. at execute "C:\Program Files (x86)\Plesk\admin\bin\filemng.exe" upload --permissions --list-common "--file=C:\Inetpub\vhosts\upload.com.br\httpdocs\arquivos\powerGreen.jpg" "--accounts=tmpE097.tmp"(RunTime::RunAsUser::run line 221) (Error code 1)

Somebody saw this?

Versions:
Plesk Onyx 17.0.17
Windows Server 2012 R2
PHP 5.3.29

 

[Nilton Santos]

Hello Everyboby

Follows plesk's support response:


Andrey Ivanov (Plesk Support)

Jul 25, 11:45 +07

During the investigation I found that it is caused by a product defect with PPPM-4539 ID.

We will do our best to fix the issue in one of the next Plesk updates. Please keep checking the release notes, available here, for announcements:
Change Log for Plesk

Until a fix becomes available, as a workaround, you can fix the file permissions using the command below:
plesk bin repair --repair-webspace-security -webspace-name example.com -all-filesystem-objects
Please check Cannot download files uploaded by PHP scripts: Unable to get the object security info: (5) Access is denied. article for more details. If you have any further questions, please do not hesitate to let me know.
Best regards,

Andrey Ivanov
Technical Support Engineer
Plesk

 

[WEBFLOW.CO]

Any news on this bug?
It passed 1 year already.

 

[akyriak]

This issue still persists and wordpress uploads aren't backed up successfully in plesk for windows. I found out in the hard way after having to restore from a plesk backup, only to find that all the original images of the websites were missing(but thumbs were fine). Also uploaded pdfs were missing.
I have tried to fix by changing open_basedir, session_savepath etc with no luck.
Whenever I upload an image using wordpress(php) that file is saved properly in the folder, but plesk has no permissions to read it and therefore can't back it up
This is a critical issue.
I mean we can't keep: 'plesk repair permissions' every day in order to have the files readable by plesk

 

[Esalogica]

Same problem for me, the original uploaded file has different permissions and not included in backup

 

[RSH]

Same problem for me, the original uploaded file has different permissions and not included in backup

Indeed, I've got the same issues.

 

[Christoph Christ]

This is still an issue. Any bugfix? Changing the hosting is not an option
In other terms - the hosting has a wrong umask, and I need to know, how to fix this for all hostings .... All but wordpress hosting spaces do not set the permissions right.
Ideas?
Kind regards
Christoph