plesk control panel is not working

[AnupDubbewar]

Hello,

My plesk control panel is not working when I try to load it gives below error :

ERROR: PleskFatalException
Unable to create Session object: Unable to set up default locale: default locale does not exist or undefined.

0: common_func.php3:146
psaerror(string 'Unable to create Session object: Unable to set up default locale: default locale does not exist or undefined.')
1: auth.php3:158

/var/log/sw-cp-server/error_log file :

2012-10-28 18:22:34: (log.c.75) server started
2012-10-28 21:09:50: (log.c.135) server stopped
2012-10-28 21:09:52: (log.c.75) server started
all children busy, launch additional (total 3, limit 30)
2012-10-28 23:40:50: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
2012-10-28 23:40:56: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
2012-10-28 23:40:56: (connections.c.299) SSL: 1 error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol
2012-10-28 23:40:57: (connections.c.299) SSL: 1 error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol
2012-10-28 23:40:57: (connections.c.299) SSL: 1 error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol
2012-10-28 23:41:01: (connections.c.299) SSL: 1 error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol
2012-10-28 23:41:01: (connections.c.299) SSL: 1 error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol
2012-10-28 23:41:09: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
2012-10-28 23:41:10: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
2012-10-29 07:11:43: (log.c.135) server stopped
2012-10-29 07:12:41: (log.c.75) server started
2012-10-30 10:26:24: (log.c.135) server stopped
2012-10-30 10:27:07: (log.c.75) server started
2012-10-30 10:47:56: (log.c.135) server stopped
2012-10-30 10:47:58: (log.c.75) server started
2012-10-30 11:16:10: (log.c.135) server stopped
2012-10-30 11:16:11: (log.c.75) server started

It is centos 5.8 with plesk 9.5.4 .

Please help to solve this issue.

 

[IgorG]

http://kb.parallels.com/en/112315

 

[AnupDubbewar]

Thanks for reply.

But I already tried this command gives the same error :

./server_pref --set-default -locale en-US
Can't initialize session: Unable to set up default locale: default locale does not exist or undefined.

please suggest

 

[sachinBhomale]

same problem

i am facing same

 

[IgorG]

This issue has been discussed a lot of times on this forum. Try to use forum's search engine for phrase "default locale does not exist or undefined"

 

[AnupDubbewar]

Hello,

It looks like the locale was not installed in real, however the permissions for the directories where the locale-related files resides were not correct, this caused the problem like this.

when I am doing rpm -e it is showing package is not installed.
# rpm -e psa-locale-base-en-US-9.5.4-2010110211.noarch.rpm
error: package psa-locale-base-en-US-9.5.4-2010110211.noarch.rpm is not installed

If i try to install the package rpm -i it is showing package is alredy installed.

The permissions of the directory locales is not correct it is showing :
# ls -l
? ?--------- ? ? ? ? ? locales

If I try to delete, rename, copy, move, chown, chmod, chgrp anything not working.
Every command shows only "No such file or directory"
What can I do to delete this directory?

 

[IgorG]

Is it Virtuozzo Container?

# ls -l
? ?--------- ? ? ? ? ? locales

looks like broken magiclinks on Virtuozzo.

 

[AnupDubbewar]

Yes it is Virtuozzo Container with Centos 5.8.

Please help me to solve it.

 

[IgorG]

Yes it is Virtuozzo Container with Centos 5.8.

Please help me to solve it.

It should be fixed on Virtuozzo side with root access to Virtuozzo hardware node. Contact Support Team.

 

[AnupDubbewar]

I have root access to Virtuozzo hardware node and container also.
Please suggest me to solve it.

 

[Faris Raouf]

Take a look at this thread in the Virtuozzo section of the forum.

I very much hope it will help resolve the problem

http://forum.parallels.com/showthread.php?t=262378