Plesk Control Panel not working

[Arun Mirpuri]

Hi,
I am currently working on a project that is hosted by MediaTemple and uses Plesk for Server configuration. It is hosted on Centos 5 and had PHP 5.2.5. I tried building PHP 5.2.6 and that went pretty ok. However now when I try to view Plesk Control Panel, the left pane is visible, however in the right pane, it keeps giving the following error:

--------------------------------------------------------------------------------------
The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

* This problem can sometimes be caused by disabling or refusing to accept
cookies.
--------------------------------------------------------------------------------------
I checked the cookie settings and it was fine. Tried on different machines and different browsers too, yet the same error.

Any suggestions?

 

[ziba@]

Hi,

Try the following:
1. Enable errors in Plesk php.ini (/usr/local/psa/admin/conf/php.ini) be setting display_errors to on, restart Plesk and try again.
2. Check and post here what appears in Plesk error log (/usr/local/psa/admin/logs/httpsd_error.log)
3. If this Plesk is installed on Virtuozzo virtual environment (if it is you should for example have file /proc/user_beancounters on your server) then you can try accessing Plesk at http://IP_OF_SERVER:8880. If it works then contact MediaTemple and ask them to check it because in this case problem should be in Vitruozzo.

 

[Arun Mirpuri]

Hi,
This is the last bit of the log after i restart Plesk and change display_errors to on.
----------------------------------------------------------------------
[Tue Jul 1 12:24:15 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:24:15 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:24:40 2008] [Plesk] ::init
[Tue Jul 1 12:24:40 2008] [Plesk] sesion type is
[Tue Jul 1 12:24:40 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:24:42 2008] [Plesk] ::init
[Tue Jul 1 12:24:42 2008] [Plesk] sesion type is
[Tue Jul 1 12:24:42 2008] [Plesk] ::init
[Tue Jul 1 12:24:42 2008] [Plesk] sesion type is
[Tue Jul 1 12:24:42 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:24:42 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:24:50 2008] [Plesk] ::init
[Tue Jul 1 12:24:50 2008] [Plesk] sesion type is
[Tue Jul 1 12:24:50 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:24:50 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:24:50 2008] [Plesk] ::init
[Tue Jul 1 12:24:50 2008] [Plesk] sesion type is
[Tue Jul 1 12:24:50 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:24:51 2008] [Plesk] ::init
[Tue Jul 1 12:24:51 2008] [Plesk] sesion type is
[Tue Jul 1 12:24:51 2008] [Plesk] ::init
[Tue Jul 1 12:24:51 2008] [Plesk] sesion type is
[Tue Jul 1 12:24:51 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:24:51 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:25:04 2008] [Plesk] ::init
[Tue Jul 1 12:25:04 2008] [Plesk] sesion type is
[Tue Jul 1 12:25:04 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:25:04 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:25:05 2008] [Plesk] ::init
[Tue Jul 1 12:25:05 2008] [Plesk] sesion type is
[Tue Jul 1 12:25:05 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:25:05 2008] [Plesk] ::init
[Tue Jul 1 12:25:05 2008] [Plesk] sesion type is
[Tue Jul 1 12:25:05 2008] [Plesk] ::init
[Tue Jul 1 12:25:05 2008] [Plesk] sesion type is
[Tue Jul 1 12:25:05 2008] [Plesk] [SSO] disabled
[Tue Jul 1 12:25:05 2008] [Plesk] [SSO] disabled
----------------------------------------------------------------------
Plesk does work on http://IP_OF_SERVER:8880. Have contacted MediaTemple and looks like the problem could be in Vitruozzo

 

[Arun Mirpuri]

Hi,
Is it possible to repair Plesk 8.3 that stopped working after my upgrade of 5.2.6 using the Plesk->Virtuozzo->Reinstall VPS. Would it restore it to default configuration and the previous PHP version 5.2.5 or would try repairing the current PHP installation?

Thanks,
Arun

 

[Arun Mirpuri]

Hi,
Is it possible to repair Plesk 8.3 that stopped working after my upgrade of 5.2.6 using the Plesk->Virtuozzo->Reinstall VPS. Would it restore it to default configuration and the previous PHP version 5.2.5 or would try repairing the current PHP installation?

Thanks,
Arun

I was meaning to to use Plesk->Virtuozzo->Repair Mode and not the Reinstall VPS.

Thanks,
Arun