• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Plesk Control Panel Updater problem and DNS underscore patch needed

P

PoonyalidP

New Pleskian
Hi,

My Plesk cannot get list of available updates.

My latest update is Plesk 8.6.0.5 Update 080924.19

Please version psa v8.6.0.5_build20080722.15

Error: Unable to retrieve a list of available updates: Unable to run `pleskautoupdate` utility: System.Exception: The remote server returned an error: (401) Unauthorized. http://pleskwin.download.swsoft.com/Plesk/Autoupdate/420FF3A6-FF3D-4B04-A9F2-896B2692EFB7.xml.crc
at PleskUpdater.Updater.check()
at PleskAutoUpdate.App.Main(String[] args)

Now I cannot add underscore in the DNS CNAME record and found this solution.

"Unable to create a CNAME DNS record with the underscore symbol "_": The specified domain name is not valid"

Product issue:

  • #PPPM-4301 " Fixed the issue where users could not use the underscore character (_) in domain names and CNAME DNS records. "
Resolution
Please consider updating your server:

Which they need me to download update from the Plesk updater which is not working.

Please help send me the direct download patch of #PPPM-4301 or please help fix the Plesk updater.

Thanks.
Poonyalid
 
According to Plesk lifecycle policy, Plesk 8.x is not supported a long time ago.
But we still support migration from this ancient Plesk version - Introduction
So, I'd suggest you perform migration your server to Plesk server with the latest version.
 
Hi,

Thanks for your reply.

Unfortunately, I don't want to pay for the Plesk version upgrade right now.

Please just send me the list of available Plesk 8.x patches to let me download and install.

I just has problem with this customer and they need urgently add underscore "_" in the DNS record.

Or just send me the patch for this fix "#PPPM-4301"

Thank you very much.
 
PoonyalidP said:
Or just send me the patch for this fix "#PPPM-4301"
Click to expand...
Sorry, but we have no special patch what can be applied to Plesk 8.6 for fixing this issue. Fix was implemented in the next Plesk versions.
Moreover, we do not support Plesk 8.6 a long time ago.
 
You must log in or register to reply here.

Similar threads

C
Unable to create A DNS record with underscore in Plesk: The specified domain name is not valid. You need to specify a valid domain name like domain.co
Replies
6
Views
3K
scsa20
scsa20
M
Resolved Failed to update the Panel (due to autoinstall.plesk.com server problems)
Replies
6
Views
5K
mow
M
P
Update Plesk
Replies
1
Views
2K
Mike Aushana
M
E
Pb with Plesk Update
Replies
1
Views
2K
ErwanG
E
F
Can't run Parallels Plesk Panel Updater
Replies
1
Views
2K
IgorG
IgorG
Back
Top