Question Plesk DNS problem

[Bokor Tibor]

Hi all!

I running Plesk Onyx , Version 17.5.3 Update #23

My domain: bokortibor.hu
Plesk panel DNS settings: http://80.211.204.50/img/dns.png

My domain name server:
- evan.ns.cloudflare.com
- rose.ns.cloudflare.com
http://80.211.204.50/img/cloud.png <-- Cloudflare dns records setting

My domain control panel NS1, NS2 --> cloudflare name servers

Problem:

Working:
bokortibor.hu

No working:
bokortibor.hu

What is problem?

 

[IgorG]

I see something strange for your domain in the output of:


# dig bokortibor.hu

; <<>> DiG 9.9.4-RedHat-9.9.4-51.el7 <<>> bokortibor.hu
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 18719
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 5

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;bokortibor.hu. IN A

;; ANSWER SECTION:
bokortibor.hu. 3 IN A 104.18.39.70
bokortibor.hu. 3 IN A 104.18.38.70


# host bokortibor.hu
bokortibor.hu has address 104.18.39.70
bokortibor.hu has address 104.18.38.70
bokortibor.hu has IPv6 address 2400:cb00:2048:1::6812:2746
bokortibor.hu has IPv6 address 2400:cb00:2048:1::6812:2646

As you can see it is resolvable for two different IP addresses instead of mentioned by your pictures 80.211.204.50 IP address.
I think that you need to correct it on your nameservers - evan.ns.cloudflare.com and rose.ns.cloudflare.com. As you can see these A records for these IP addresses are specified on your nameservers:

# dig @rose.ns.cloudflare.com bokortibor.hu

; <<>> DiG 9.9.4-RedHat-9.9.4-51.el7 <<>> @rose.ns.cloudflare.com bokortibor.hu
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 39747
;; flags: qr aa rd; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;bokortibor.hu. IN A

;; ANSWER SECTION:
bokortibor.hu. 300 IN A 104.18.39.70
bokortibor.hu. 300 IN A 104.18.38.70

;; Query time: 45 msec
;; SERVER: 173.245.58.141#53(173.245.58.141)
;; WHEN: Mon Oct 02 10:07:17 NOVT 2017
;; MSG SIZE rcvd: 74

[root@ppu17-5 ~]# dig @evan.ns.cloudflare.com bokortibor.hu

; <<>> DiG 9.9.4-RedHat-9.9.4-51.el7 <<>> @evan.ns.cloudflare.com bokortibor.hu
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 1350
;; flags: qr aa rd; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
;; WARNING: recursion requested but not available

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;bokortibor.hu. IN A

;; ANSWER SECTION:
bokortibor.hu. 300 IN A 104.18.38.70
bokortibor.hu. 300 IN A 104.18.39.70

;; Query time: 45 msec
;; SERVER: 173.245.59.165#53(173.245.59.165)
;; WHEN: Mon Oct 02 10:07:41 NOVT 2017
;; MSG SIZE rcvd: 74

 

[Bokor Tibor]

Ok,
My domain controll panel setting in photos.
Problem no solved.
What is right dns setting my domain controll panel?

Work: bokortibor.hu, and no work: subdomain created, mail setting.

 

[IgorG]

Your nameservers evan.ns.cloudflare.com and rose.ns.cloudflare.com contain invalid entries. Correct it there.

# dig @rose.ns.cloudflare.com bokortibor.hu
........
;; ANSWER SECTION:
bokortibor.hu. 300 IN A 104.18.38.70
bokortibor.hu. 300 IN A 104.18.39.70



# dig @evan.ns.cloudflare.com bokortibor.hu
.........
;; ANSWER SECTION:
bokortibor.hu. 300 IN A 104.18.39.70
bokortibor.hu. 300 IN A 104.18.38.70

 

[Bokor Tibor]

Ok, right.
Cloudflare controll panel add new record:

A record: 80.211.204.50 --- > OK

A record: 104.18.39.70 and 104.18.38.70 IP Address: -- > no add (error message)

 

[IgorG]

There is maybe DNS propagation delay. At the moment I see nothing with

# dig axfr bokortibor.hu @evan.ns.cloudflare.com
# dig axfr bokortibor.hu @rose.ns.cloudflare.com
# dig @evan.ns.cloudflare.com bokortibor.hu
# dig @evan.ns.cloudflare.com bokortibor.hu

Check it a bit later.

 

[Bokor Tibor]

Cloudflare record:
A record @ : 80.211.204.50 (my server ip)
No working subdomain, mail... etc

Plesk Panel DNS setting: DNS templates
Please help!!

 

[IgorG]

I still see incorrect A records on your nameservers with

# dig @evan.ns.cloudflare.com bokortibor.hu
# dig @evan.ns.cloudflare.com bokortibor.hu

Have you corrected it there?