Question Plesk doesn't automatically create www record for new subdomains

[gcdevhost]

Server operating system version

Debian

Plesk version and microupdate number

Plesk Web Host

Hello Everyone,

I'm new to plesk, just migrated from WHM/Cpanel.

My issue is, unlike cPanel, when I create a subdomain i.e. test.domain.com

Plesk doesn't automatically create www.test.domain.com

test.domain.com works fine. But if a client tries to access www.test.domain.com, he will get DNS_PROBE_FINISHED_NXDOMAIN

My question is: Can this be solved, so both records will be created automatically, without manually adding www version each time?

Thank you

 

[Kaspar]

I am not sure if this works, but you can give it a try. Add a CNAME record with host www.<subdomain> and the value <subdomain> to the Zone Record Template on Tools & Settings > DNS Settings.

More info on the Zone Record template: DNS Settings