Plesk don't backup all domains

[xandih]

Hello

I have 7 servers with Plesk backup scheduled.
No one do a backup correctly.
When I open the .psa file with WINRAR, I can see all folders and content of them.
There's TOO MANY domains that DON'T EXIST in .psa, so backup isn't working correctly.
But, if I do a manual backup, just for 1 or 2 domains missing in file made automatically, they're backed up correctly.

Anyone have this same issue?
How can I discover what is wrong?

 

[xandih]

No one?

 

[igoldman]

The first step you need to take is to look inside the backup log file.
The schedule backup is creating a log file (new file) each time it runs.
after this you will know what is the problem.

 

[xandih]

The log just stop logging, just as the backup.

there's no error, just a line that breaks.

 

[xandih]

Ex:

Start: Compress files
Log : C:\inetpub\vhosts\domain\file1
Log : C:\inetpub\vhosts\domain\file2
Log : C:\inetpub\vhosts\domain\file3
...
Log : C:\inetpub\vhosts\domain\fileN
Log : C:\inetpub\vhosts\dom

the log stops...

 

[igoldman]

Hi , try the following:

explanation: to delete temporary plesk files

1) goto command line
2) cd %plesk_dir%
3) cd PrivateTemp
3) del *.*

explanation: to rebuild IIS Server ID

1) goto command line
2) cd %plesk_bin%
3) websrvmng --update-all-server-id

explanation: to rebuild IIS configuration regard PSA database

1) goto command line
2) cd %plesk_bin%
3) websrvmng --reconfigure-all

explanation: to rebuild Email configuration regard PSA database

1) goto command line
2) cd %plesk_bin%
3) mchk --all --fix=all

 

[xandih]

log works.. backup not yet

Hi!

These commands helps me to find some errors in my psa and IIS but backup aren't ok yet...
I'm searching again for some error in log files, but at this time, the log are completed. Before the execution of this commands, log stops to work in the middle of process, at this time, the log works. Let's see for some more details...

 

[xandih]

Plesk 7.5 backup utility works fine.
7.6 not.

Anyone has this same issue?
I really don't know where to look yet.

 

[xandih]

SOLVED

Hi!

Plesk is backing up correctly!

Below is the latest update from SWSoft support:
=================================================
Hello,

I managed to reproduce the issue. Actually there is a known issue with WinRAR and Plesk archives that contain a lot of files. There are two ways of resolving this:

1) Just ignore the warning message. Such kind of backups can be easily restored as they were created properly;
2) Use another software to manage archive file (i.e., 7zip).

Please check it and let us know if you have any further questions.

Best Regards,

--
Dmitry Tkachenko,
Technical Support Engineer
SWsoft
Web Site: www.swsoft.com

---

Thanks!