Resolved Plesk Email Security DNSBL is red

[Pagemakers]

Any idea why DNSBL is red? I think I have configured everything correctly.

 

[Kulturmensch]

Have the same problem since the update to Obsidian 18.0.40.

 

[Thomas Wilhelmi]

If you put your mouse over the red sign you see a message wich states in wich list you are blacklisted.

 

[Kulturmensch]

Thank you, I checked it and ... so simple and I thougt it would be a misconfiguration!

 

[Visjoea]

Hi, I have the same issue. I've removed DNSBL setting from general Email Server Settings, because this caused issues.

But now all domains give a red DNSBL in Plesk Email Security config check. Hovering over the red sign shows several spamhaus.org servers. However, when I manually check the domains and IPs at spamhaus.org, they are NOT LISTED!

So why is this DNSBL sign still red? Any help much appreciated!

 

[chrisjako]

bump, having same issue as visjoea

 

[Peter Debik]

Can the spamhaus.org servers that are listed in the DNSBL settings be contacted from the Linux command line, e.g. by
# curl <domainname of spamhaus server>
or
# ping <domainname of spamhaus server>
?

 

[Visjoea]

@Peter Debik no, they can't! If I ping e.g. zen.spamhaus.org, it reroutes to the plesk server! How can I resolve this?

 

[King555]

Maybe your provider was blocked by spamhaus and cannot access the DNSBL. That's the case for Hetzner, for example.

EDIT: Or this is the problem: Stop using zen.spamhaus.org as a DNSBL example on the Mail Server Settings page

 

[Visjoea]

I fixed it, I installed and enabled DNS caching (BIND DNS).