Issue Plesk Error - Every time get The task with ID was not found.

[CdSpain]

Server operating system version

Ubuntu 22.04.3 LTS

Plesk version and microupdate number

Plesk Obsidian v18.0.57_build1800231218.09 os_Ubuntu 22.04

Hello everyone!

I am writing because I have a problem with my Plesk server on Ubuntu, every time I log in I see an error message saying "The task with ID 9 was not found."

I have looked in the Logs and this is the information it gives me, but I can't find a solution to remove it.




Thank you very much for your support!

 

[Peter Debik]

The message comes from the Backup Manager. Could it be possible that there are hanging backup processes on the system level? For example do you see any "pmm" processes? You could also try to check whether clearing the "long tasks" table helps (https://support.plesk.com/hc/en-us/articles/12377460333463--How-to-cancel-a-stuck-task-in-Plesk)

 

[CdSpain]

Hi Peter!

This message appears as soon as you access plesk, in the Home page.

I have tried rebooting, stopping backups, I have also checked for longtask but nothing, it is empty.

It seems as if some task in the cron of the backups was wrongly configured.

Thank you for your answer.

 

[Peter Debik]

Cron is not so likely, because that would not run event based, but at a certain time. It would also show as a process in Linux in some way. What about events in the "Event Manager" like "Plesk User Logged In"? Are there any?

 

[CdSpain]

Hi Peter!

Anything its empty. I think I will make a fresh installation of Plesk again and restore the backup.

 

[CdSpain]

I just noticed that the message occurs every time I log in.

 

[Peter Debik]

Please open a ticket with Plesk support so that the issue can be investigated on your server.

To sign-in to support please go to https://support.plesk.com

If you experience login issues, please see this KB article:
https://support.plesk.com/hc/en-us/...rt-plesk-com-and-password-reset-does-not-work

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-