Plesk errors after upgrading to 11.5.3 php version/handlers

[ideance]

Hello,

After upgrading to Plesk 11.5.3 I'm getting errors when trying to access Websites section of a particular Customer:
Unable to create or update the subscription: The PHP handler "fastcgi" is not registered.
or
Unable to create or update the subscription: The PHP handler "module" is not registered.

Other debug info:

#php -v
PHP 5.4.19 (cli) (built: Aug 27 2013 18:40:41)
Copyright (c) 1997-2013 The PHP Group
Zend Engine v2.4.0, Copyright (c) 1998-2013 Zend Technologies
    with the ionCube PHP Loader v4.4.1, Copyright (c) 2002-2013, by ionCube Ltd.

# /usr/local/psa/admin/sbin/php_handlers_control --list
    id:  display name:  version:    type:          cgi-bin:      php.ini:
 module            5.3       5.3   module  /usr/bin/php-cgi  /etc/php.ini
fastcgi            5.3       5.3  fastcgi  /usr/bin/php-cgi  /etc/php.ini
    cgi            5.3       5.3      cgi  /usr/bin/php-cgi  /etc/php.ini

mysql> select section,name from ServiceNodeEnvironment where section='phphandlers'
+-------------+--------+
| section     | name   |
+-------------+--------+
| phphandlers | synced |
+-------------+--------+

The solution from this KB did not resolved my issue:
http://kb.parallels.com/en/116801

 

[abdi]

Check the PHP handlers in the Plesk database. They should appear as below:

mysql> select section,name from ServiceNodeEnvironment where section='phphandlers';
+-------------+---------+
| section     | name    |
+-------------+---------+
| phphandlers | cgi     |
| phphandlers | fastcgi |
| phphandlers | module  |
| phphandlers | synced  |
+-------------+---------+

If some handlers are missing from the database, it is necessary to refresh the Plesk Components in the Plesk Control Panel > Tools and Utilities > Server Components and press the Refresh button.

Have you done the above?

 

[CristianSolisT]

i had same problem, please check php.ini configuration and add ";" before safe_mode=on to disable and test.