Hi,
I know that may sound a bit strange, but after it has happened over the past few years, I have to assume that there is an understanding problem with some customers.
It's about the button "remove website"
everyone knows that if the domain is removed, of course all email mailboxes for the domain will also be removed. But that doesn't seem to be clear to some customers.
to my question "would they have clicked on the button if it was called "remove domain" everyone answered clearly "no I would never have clicked " on "remove website" but I do not assume that the email addresses to be deleted.
Is it just me with german customers or has anyone else had such experiences?
I think it would be very good if you could rename the "remove website" button to "Remove domain".
I know that may sound a bit strange, but after it has happened over the past few years, I have to assume that there is an understanding problem with some customers.
It's about the button "remove website"
everyone knows that if the domain is removed, of course all email mailboxes for the domain will also be removed. But that doesn't seem to be clear to some customers.
to my question "would they have clicked on the button if it was called "remove domain" everyone answered clearly "no I would never have clicked " on "remove website" but I do not assume that the email addresses to be deleted.
Is it just me with german customers or has anyone else had such experiences?
I think it would be very good if you could rename the "remove website" button to "Remove domain".