Plesk Login Error

[mali]

I am using Plesk 7.5 windows 2003 Server.
Today when i login to Control Panel i face this Error after
providing User Id / Password.


Warning: implode(): Bad arguments. in C:\Program Files\SWsoft\Plesk\admin\plib\class.DefPackageMng.php on line 58

Warning: xpath_new_context() expects parameter 1 to be object, boolean given in C:\Program Files\SWsoft\Plesk\admin\plib\class.DefPackageMng.php on line 60

Warning: xpath_eval() expects parameter 1 to be object, null given in C:\Program Files\SWsoft\Plesk\admin\plib\class.DefPackageMng.php on line 61

Warning: Invalid argument supplied for foreach() in C:\Program Files\SWsoft\Plesk\admin\plib\class.DefPackageMng.php on line 62

ERROR

DefPackageMng() constructor failed: defpackagemng failed: Error 5 at CreateProcess 'C:\WINDOWS\system32\cmd.exe /c ""C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe" --get"': Access is denied. at execUtil C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe --get on C:\Program Files\SWsoft\Plesk\admin(PleskSrvClient::execUtil line 499) at execute console command --get(vconsoleapp::start line 128) at execute "C:\Program Files\SWsoft\Plesk\/admin/bin/defpackagemng" --get(vconsoleapp::run line 138)

--------------------------------------------------------------------------------

0: C:\Program Files\SWsoft\Plesk\admin\plib\class.DefPackageMng.php:14 psaerror(string "DefPackageMng() constructor failed: defpackagemng failed: Error 5 at CreateProcess 'C:\WINDOWS\system32\cmd.exe /c ""C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe" --get"': Access is denied. at execUtil C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe --get on C:\Program Files\SWsoft\Plesk\admin(PleskSrvClient::execUtil line 499) at execute console command --get(vconsoleapp::start line 128) at execute "C:\Program Files\SWsoft\Plesk\/admin/bin/defpackagemng" --get(vconsoleapp::run line 138)") 1: C:\Program Files\SWsoft\Plesk\admin\plib\class.ActionLog.php:424 defpackagemngmaker() 2: C:\Program Files\SWsoft\Plesk\admin\htdocs\login_up.php3:234 actionlog->submit() 3: C:\Program Files\SWsoft\Plesk\admin\htdocs\login_up.php3:102 createsessionadmin(string "admin", string "Wst#A95n") 4: C:\Program Files\SWsoft\Plesk\admin\htdocs\login_up.php3:582 createsession(string "admin", string "sssssss")

 

[babushka99]

Has anyone experienced this error?

 

[Ybuts]

Try to use Plesk Reconfigurator -> Repair Plesk Installation -> Plesk file security.

 

[babushka99]

Tried it. Have upgraded to Plesk 7.6 as advised. Nothing doing. Have tried all available options, etc. but nothing. What is so frustrating the error still appears.

Any help would be a life saver.

 

[Ybuts]

Try to add the psaadm user to C:\WINDOWS\system32\cmd.exe file with execute permission and then check how it works.

 

[babushka99]

Ybuts: Thanks for your suggestion. Tried it - but to no avail. Still keep getting the same error.

*starts biting nails*.....

 

[Ybuts]

I think that problem is in the permissions. I suggest you check permissions by Filemonitor.exe utility from http://sysinternals.com

 

[babushka99]

We assigned gloabl permissions to PSA and ran it through - update (again!) and still the same error.

We have even gone through the laborious task of comparing the file permissions for this server to another identical server - and double-checked it - an effort of 3 hours and both are the same.

Yet, no matter what we try -we get the same error. It is important to note, when we try to upgrade from 7.5 to 7.5.6 - the same errors are reported at the very tail-end of the installation.

Am totally baffled at present.

 

[babushka99]

Here's the error as we are seeing right now:

DefPackageMng() constructor failed: defpackagemng failed: Access is denied. (Error code 5) at CreateProcess 'C:\WINDOWS\system32\cmd.exe /c ""C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe" --get"'
at execUtil C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe --get on C:\Program Files\SWsoft\Plesk\admin(PleskSrvClient::execUtil line 420)
at execute console command --get(vconsoleapp::start line 128)
at execute "C:\Program Files\SWsoft\Plesk\/admin/bin/defpackagemng" --get(vconsoleapp::run line 138)
---------------------- Debug Info -------------------------------
0: C:\Program Files\SWsoft\Plesk\admin\plib\class.DefPackageMng.php:14 psaerror(string "DefPackageMng() constructor failed: defpackagemng failed: Access is denied. (Error code 5) at CreateProcess 'C:\WINDOWS\system32\cmd.exe /c ""C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe" --get"'
at execUtil C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe --get on C:\Program Files\SWsoft\Plesk\admin(PleskSrvClient::execUtil line 420)
at execute console command --get(vconsoleapp::start line 128)
at execute "C:\Program Files\SWsoft\Plesk\/admin/bin/defpackagemng" --get(vconsoleapp::run line 138)")
1: C:\Program Files\SWsoft\Plesk\admin\plib\class.ActionLog.php:426 defpackagemngmaker()
2: C:\Program Files\SWsoft\Plesk\admin\plib\cmd_loginup.php:235 actionlog->submit()
3: C:\Program Files\SWsoft\Plesk\admin\plib\cmd_loginup.php:99 createsessionadmin(string "admin", string "Wst#A95n", boolean true)
4: C:\Program Files\SWsoft\Plesk\admin\htdocs\login_up.php3:51 createsession(string "admin", string "Wst#A95n")

 

[madmatt]

Hi,

I got the same problem apparently. I posted it on this thread:

http://forums.sw-soft.com/showthread.php?s=&threadid=33423

Have you found a solution?

Thanks,

Matt

 

[babushka99]

Answer posted on your original thread:

http://forums.sw-soft.com/newreply.php?s=&action=newreply&threadid=33423