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plesk login

Discussion in 'Plesk for Linux - 8.x and Older' started by beardo, Feb 15, 2006.

  1. beardo

    beardo Guest

    I have just purchased a VPS from a provider in the netherlands.

    I have access to a HSP Complete control panel to which i can gain access.

    I have attempted to login to my plesk control panel using the same details I was provided, but they won't work.

    I have a root password and can SSH in, but I need access to the plesk control panel to add domains and services to them.

    The isp does not appear to be in a great hurry to help me, is there anyway of adding plesk users via SSH? or, is there anything else I should know?


  2. jwdick

    jwdick Guest

    It was confusing to me when I was first setup that the username and password I choose to use for SSH is not the same for the Plesk control panel

    Username for the Plesk control panel is: admin
    Password is same as for SSH

    There is a way through SSH to create clients and domains, unfortunately, I do not feel comfortable enough with it to give you any help there.
  3. beardo

    beardo Guest

    Not so

    Hi Jack,

    Thank you for your response.

    I tried admin and my root user password (which works via ssh). It did not work. I tried admin and the password for my hsp complete control panel and that also did not work.

    I have tried all sorts of combinations and nothing has allowed me in!

    The ISP in question has still not replied to me.....It seems ridiculous as it will probably take a support engineer literally seconds to sort this out.

    Thanks for your suggestion.

    All the best,

  4. beardo

    beardo Guest

    what's all this then...

    Apparently after doing a bit of research it is possible that the plesk control panel login can be out of sync with what is held in the psa shadow passwords file.

    I read this on the swsoft website:


    I attempted to run through this, but it hasn't helped.

    I had a look in /etc/psa/.psa.shadow and it is pretty much an empty file.

    All it says in there is:


    (first line in file).

    So now the plesk login page is replaced with a mysql error saying that the password stored in: /usr/local/psa/admin/auto_prepend/auth.php3

    is not correct!

    Now, I am really screwed as this file is encrypted!

    O joy! It seems moving hosts was a case of jumping out of the frying pan into the fire!

  5. beardo

    beardo Guest

    talk to myself

    Ok, so I am talking to myself here. but hey, somebody might need to know this stuff like I did!

    I found out the problem.

    My host had not set the admin user's password, it was therefore 'setup' which I assume is the default.

    I ran through the steps in the jobby above and hthen set the password to what I wanted and hey presto - problem solved.

    Hope this helps.