Issue Plesk Migration Error

[Anoop]

Server operating system version

Centos 79

Plesk version and microupdate number

18.0.44

When migrates an account from cpanel server to plesk its throwing errors on some accounts.

Plesk restore report problem:
Execution of /usr/local/psa/admin/plib/api-cli/database.php --update websitehoster_cherupushpamemcbses -add_user websitehoster_cherupushpamemcbses -server localhost:3306 -type mysql -print-id -set-acl % -passwd '' -passwd_type encrypted -ignore-nonexistent-options failed with return code 1.
Stderr is
Unable to create database user: Database user name is invalid.

 

[IgorG]

What is version of MarisDB on your Plesk server? If MariaDB version is less then 10.0 installed on the Plesk server, consider upgrading it. There is limit to 16 symbols in database username.
Or change database username (websitehoster_cherupushpamemcbses) on the source server so it will contain 16 characters or less.

 

[Anoop]

MariaDB 10.5 Latest