Plesk Migrator doesn´t work

[Ihno]

I would like to migrate from a Plesk 12.0.18 Update #73 on Debian 7.7 to an new installed Plesk 12.5.30 Update #17 on Debian 7.9.
Error :
[2015-12-28 15:01:46][INFO] START: Check migrator updates
[2015-12-28 15:01:46][INFO] FINISH: Check migrator updates
[2015-12-28 15:01:46][INFO] START: Check connections
[2015-12-28 15:01:47][ERROR] Failed to connect to target Plesk server by Plesk API: Plesk error [1004]: Plesk is not configured. You should go to the control panel for postinstall server configuring.

What can i do ?

ssh to the target Server is ok

 

[Ihno]

+|2015-12-28_15:39:07,060|D|MT|core.connections.checker|||Check API connection for target Plesk server.
+|2015-12-28_15:39:07,060|D|MT|core|||Call local command: /bin/grep -m1 -E '^\s*PRODUCT_ROOT_D' /etc/psa/psa.conf
+|2015-12-28_15:39:07,068|D|MT|core|||Command stdout: PRODUCT_ROOT_D /opt/psa
=|2015-12-28_15:39:07,068|D|MT|core|||
+|2015-12-28_15:39:07,069|D|MT|core|||Command stderr:
+|2015-12-28_15:39:07,069|D|MT|core|||Command exit code: 0
+|2015-12-28_15:39:07,069|D|MT|core.utils.plesk_utils|||Unix product root directory: /opt/psa
+|2015-12-28_15:39:07,070|D|MT|core|||Call local command: /bin/sh -c '/opt/psa/bin/admin --show-password'
+|2015-12-28_15:39:07,545|D|MT|core|||Command stdout: ***hidden***
+|2015-12-28_15:39:07,546|D|MT|core|||Command stderr: ***hidden***
+|2015-12-28_15:39:07,546|D|MT|core|||Command exit code: 0
+|2015-12-28_15:39:07,548|D|MT|core.utils.common.http_xml_client|||API request to https://secondIPfromNewServer(dedicated):8443/enterprise/control/agent.php:
=|2015-12-28_15:39:07,548|D|MT|core.utils.common.http_xml_client|||<?xml version='1.0' encoding='utf-8'?>
=|2015-12-28_15:39:07,548|D|MT|core.utils.common.http_xml_client|||<packet version="1.5.2.1"><server><get><stat /></get></server></packet>
+|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client|||API response from https://secondIPfromNewServer(dedicated):8443/enterprise/control/agent.php:
=|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client|||<?xml version='1.0' encoding='utf-8'?>
=|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client|||<packet version="1.5.2.1">
=|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client||| <server>
=|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client||| <get>
=|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client||| <result>
=|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client||| <status>error</status>
=|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client||| <errcode>1004</errcode>
=|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client||| <errtext>Plesk is not configured. You should go to the control panel for postinstall server configuring.</errtext>
=|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client||| </result>
=|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client||| </get>
=|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client||| </server>
=|2015-12-28_15:39:07,669|D|MT|core.utils.common.http_xml_client|||</packet>
+|2015-12-28_15:39:08,061|E|MT|parallels|||Failed to connect to target Plesk server by Plesk API: Plesk error [1004]: Plesk is not configured. You should go to the control panel for postinstall server configuring.

 

[trialotto]

@Ihno,

Check if you have installed the Plesk Migrator on both the source and target server.

Also check that the firewall does not block source server on the target server and the target server on the source server.

 

[Ihno]

@trialotto
The Firewall is ok ( no block ) and in the "old" Plesk 12 is the Transfer and Migration-Tool installed.
@ All
Is this ok ?
Restore doesn´t work, too.
Execution of /opt/psa/admin/plib/api-cli/service_node.php --describe-for-pmm-deployer -ignore-nonexistent-options failed with return code 1. Stderr is Plesk is not configured. You should go to the Server Administration Panel and configure it.

 

[trialotto]

@Ihno

Please do make sure that the new Plesk 12.5.30 instance is ACTUALLY configured: go to Tools & Settings and

- General Settings > Server settings: check that a proper full hostname is present,
- Plesk > License management: check that a license is installed and that it is up to date,
- Tools & Resources > IP Addresses: check that an IP is assigned and if it is not, try to "Reread IP"

and you should ask yourself whether you did not forget anything when setting up the Plesk 12.5.30 instance at first. If you know of some forgotten steps, it is easy to fix them.

 

[Ihno]

Hello,

i have check all points --> All OK, but it doesn´t work --> Plesk 12.5.30 doesnt´t work for me... --> No restore, no migration... NO @ PLESK 12.5.30 !

 

[Ihno]

...I have reinstalled the complete machine without changes...
...now it works !???