• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Question Plesk Migrator: Failed to fetch information from target servers

sezerhozdemir

New Pleskian
Plesk Migrator
Failed to fetch information from target servers
Cause: Command execution failed on the local server with non-zero exit code.
command: /usr/local/psa/bin/ipmanage --xml-info
exit code: 255
stdout: <ipinfo>
<ip name="193.160.214.20">
<state>0</state>
<type>shared</type>
<ip_address>193.160.214.20</ip_address>
<mask>255.255.255.255</mask>
<iface>venet0</iface>
<clients>0</clients>
<hostings>0</hostings>
<ftps>false</ftps>
<publicIp></publicIp>
</ip>
</ipinfo>

stderr: [2019-10-20 21:54:14.793] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/f2bmng' '--reload'] with exit code [1]
PHP Fatal error: Uncaught PleskUtilException: f2bmng failed: 2019-10-20 21:54:14,777 fail2ban.jailreader [24009]: ERROR No file(s) found for glob /var/log/secure
2019-10-20 21:54:14,778 fail2ban [24009]: ERROR Failed during configuration: Have not found any log file for ssh jail
ERROR:__main__:Command '['/usr/bin/fail2ban-client', 'reload']' returned non-zero exit status 255 in /usr/local/psa/admin/plib/Service/Agent.php:210
Stack trace:
#0 /usr/local/psa/admin/plib/Ip/Ban/Manager.php(490): Service_Agent->execAndGetResponse('f2bmng', Array, '')
#1 /usr/local/psa/admin/plib/Ip/Ban/Manager.php(458): Ip_Ban_Manager->_callUtility('--reload')
#2 /usr/local/psa/admin/plib/Fail2Ban/EventListener.php(123): Ip_Ban_Manager->reload()
#3 [internal function]: Plesk\Fail2Ban\EventListener->applyChanges()
#4 {main}
thrown in /usr/local/psa/admin/plib/Service/Agent.php on line 210

That is a critical error, migration was stopped.
 
Looks like there is missing /var/log/secure file.
Create /var/log/secure file using the following command:

# touch /var/log/secure

Grant appropriate permissions to it with the following command:

# chown root.root /var/log/secure
# chmod 600 /var/log/secure

and then start migration again.
 
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