• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Question Plesk Migrator: Failed to fetch information from target servers

sezerhozdemir

New Pleskian
Plesk Migrator
Failed to fetch information from target servers
Cause: Command execution failed on the local server with non-zero exit code.
command: /usr/local/psa/bin/ipmanage --xml-info
exit code: 255
stdout: <ipinfo>
<ip name="193.160.214.20">
<state>0</state>
<type>shared</type>
<ip_address>193.160.214.20</ip_address>
<mask>255.255.255.255</mask>
<iface>venet0</iface>
<clients>0</clients>
<hostings>0</hostings>
<ftps>false</ftps>
<publicIp></publicIp>
</ip>
</ipinfo>

stderr: [2019-10-20 21:54:14.793] ERR [util_exec] proc_close() failed ['/usr/local/psa/admin/bin/f2bmng' '--reload'] with exit code [1]
PHP Fatal error: Uncaught PleskUtilException: f2bmng failed: 2019-10-20 21:54:14,777 fail2ban.jailreader [24009]: ERROR No file(s) found for glob /var/log/secure
2019-10-20 21:54:14,778 fail2ban [24009]: ERROR Failed during configuration: Have not found any log file for ssh jail
ERROR:__main__:Command '['/usr/bin/fail2ban-client', 'reload']' returned non-zero exit status 255 in /usr/local/psa/admin/plib/Service/Agent.php:210
Stack trace:
#0 /usr/local/psa/admin/plib/Ip/Ban/Manager.php(490): Service_Agent->execAndGetResponse('f2bmng', Array, '')
#1 /usr/local/psa/admin/plib/Ip/Ban/Manager.php(458): Ip_Ban_Manager->_callUtility('--reload')
#2 /usr/local/psa/admin/plib/Fail2Ban/EventListener.php(123): Ip_Ban_Manager->reload()
#3 [internal function]: Plesk\Fail2Ban\EventListener->applyChanges()
#4 {main}
thrown in /usr/local/psa/admin/plib/Service/Agent.php on line 210

That is a critical error, migration was stopped.
 
Looks like there is missing /var/log/secure file.
Create /var/log/secure file using the following command:

# touch /var/log/secure

Grant appropriate permissions to it with the following command:

# chown root.root /var/log/secure
# chmod 600 /var/log/secure

and then start migration again.
 
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