Plesk not running

[tek01]

Hi

We have a linux server with centos and plesk 7.5.4 which worked fine since a few days ago.

Then our housing provider shutted down our computer for an alimentation issue and when it came up again the startup log of plesk reported:

[root@server root]# /etc/rc.d/init.d/psa start
Starting psa-spamassassin service: [ OK ]
/usr/local/psa/admin/bin/httpsdctl start: httpd (pid 10187) already running
Starting Plesk: [ OK ]
Starting up DrWeb(R) daemon: Dr.Web (R) daemon for Linux/Plesk Edition, version 4.32.2 (2004-11-01)
Copyright (c) Igor Daniloff, 1992-2004
Doctor Web Ltd., Moscow, Russia
Support service: http://support.drweb.com
To purchase: http://buy.drweb.com

Engine version: 4.32b
Loading /var/drweb/bases/drwtoday.vdb - Ok, virus records: 378
Loading /var/drweb/bases/drw43311.vdb - Ok, virus records: 862
Loading /var/drweb/bases/drw43310.vdb - Ok, virus records: 853
Loading /var/drweb/bases/drw43309.vdb - Ok, virus records: 733
Loading /var/drweb/bases/drw43308.vdb - Ok, virus records: 708
Loading /var/drweb/bases/drw43307.vdb - Ok, virus records: 839
Loading /var/drweb/bases/drw43306.vdb - Ok, virus records: 930
Loading /var/drweb/bases/drw43305.vdb - Ok, virus records: 760
Loading /var/drweb/bases/drw43304.vdb - Ok, virus records: 721
Loading /var/drweb/bases/drw43303.vdb - Ok, virus records: 638
Loading /var/drweb/bases/drw43259.vdb - Ok, virus records: 806
Loading /var/drweb/bases/drw43258.vdb - Ok, virus records: 745
Loading /var/drweb/bases/drw43257.vdb - Ok, virus records: 720
Loading /var/drweb/bases/drw43256.vdb - Ok, virus records: 529
Loading /var/drweb/bases/drw43255.vdb - Ok, virus records: 901
Loading /var/drweb/bases/drw43254.vdb - Ok, virus records: 890
Loading /var/drweb/bases/drw43253.vdb - Ok, virus records: 863
Loading /var/drweb/bases/drw43252.vdb - Ok, virus records: 616
Loading /var/drweb/bases/drw43251.vdb - Ok, virus records: 714
Loading /var/drweb/bases/drw43250.vdb - Ok, virus records: 858
Loading /var/drweb/bases/drw43249.vdb - Ok, virus records: 763
Loading /var/drweb/bases/drw43248.vdb - Ok, virus records: 628
Loading /var/drweb/bases/drw43247.vdb - Ok, virus records: 652
Loading /var/drweb/bases/drw43246.vdb - Ok, virus records: 749
Loading /var/drweb/bases/drw43245.vdb - Ok, virus records: 591
Loading /var/drweb/bases/drw43244.vdb - Ok, virus records: 833
Loading /var/drweb/bases/drw43243.vdb - Ok, virus records: 630
Loading /var/drweb/bases/drw43242.vdb - Ok, virus records: 793
Loading /var/drweb/bases/drw43241.vdb - Ok, virus records: 780
Loading /var/drweb/bases/drw43240.vdb - Ok, virus records: 435
Loading /var/drweb/bases/drw43239.vdb - Ok, virus records: 775
Loading /var/drweb/bases/drw43238.vdb - Ok, virus records: 1011
Loading /var/drweb/bases/drw43237.vdb - Ok, virus records: 656
Loading /var/drweb/bases/drw43236.vdb - Ok, virus records: 850
Loading /var/drweb/bases/drw43235.vdb - Ok, virus records: 1001
Loading /var/drweb/bases/drw43234.vdb - Ok, virus records: 554
Loading /var/drweb/bases/drw43233.vdb - Ok, virus records: 632
Loading /var/drweb/bases/drw43232.vdb - Ok, virus records: 516
Loading /var/drweb/bases/drw43231.vdb - Ok, virus records: 466
Loading /var/drweb/bases/drw43230.vdb - Ok, virus records: 901
Loading /var/drweb/bases/drw43229.vdb - Ok, virus records: 632
Loading /var/drweb/bases/drw43228.vdb - Ok, virus records: 584
Loading /var/drweb/bases/drw43227.vdb - Ok, virus records: 568
Loading /var/drweb/bases/drw43226.vdb - Ok, virus records: 533
Loading /var/drweb/bases/drw43225.vdb - Ok, virus records: 476
Loading /var/drweb/bases/drw43224.vdb - Ok, virus records: 484
Loading /var/drweb/bases/drw43223.vdb - Ok, virus records: 442
Loading /var/drweb/bases/drw43222.vdb - Ok, virus records: 371
Loading /var/drweb/bases/drw43221.vdb - Ok, virus records: 372
Loading /var/drweb/bases/drw43220.vdb - Ok, virus records: 560
Loading /var/drweb/bases/drw43219.vdb - Ok, virus records: 412
Loading /var/drweb/bases/drw43218.vdb - Ok, virus records: 511
Loading /var/drweb/bases/drw43217.vdb - Ok, virus records: 512
Loading /var/drweb/bases/drw43216.vdb - Ok, virus records: 507
Loading /var/drweb/bases/drw43215.vdb - Ok, virus records: 539
Loading /var/drweb/bases/drw43214.vdb - Ok, virus records: 275
Loading /var/drweb/bases/drw43213.vdb - Ok, virus records: 404
Loading /var/drweb/bases/drw43212.vdb - Ok, virus records: 428
Loading /var/drweb/bases/drw43211.vdb - Ok, virus records: 494
Loading /var/drweb/bases/drw43210.vdb - Ok, virus records: 450
Loading /var/drweb/bases/drw43209.vdb - Ok, virus records: 639
Loading /var/drweb/bases/drw43208.vdb - Ok, virus records: 603
Loading /var/drweb/bases/drw43207.vdb - Ok, virus records: 620
Loading /var/drweb/bases/drw43206.vdb - Ok, virus records: 683
Loading /var/drweb/bases/drw43205.vdb - Ok, virus records: 525
Loading /var/drweb/bases/drw43204.vdb - Ok, virus records: 607
Loading /var/drweb/bases/drw43203.vdb - Ok, virus records: 409
Loading /var/drweb/bases/drw43202.vdb - Ok, virus records: 543
Loading /var/drweb/bases/drwebase.vdb - Ok, virus records: 51982
Loading /var/drweb/bases/drw43201.vdb - Ok, virus records: 364
Total virus records: 95809
Key file not found!
Plesk authorization failed: malformed response (no 'response=' field).
Error: Plesk Software not running.
[FAILED]


Now, the server works fine (mail, http, php, dns, ecc).. but we can't access Plesk control panel..

if we type https://62.149.234.55:8443 we get a screen of ASCII symbols... it seems like php of plesk is not running.

What can it be ?

Thanks

 

[akaplan]

>>Key file not found!

This could be the issue. Is your plesk key installed correctly

 

[tek01]

problem solved.

a file was corrupted after a power black out.