Issue Plesk Obsidian Update Stuck

[Bogdan1]

Hi,

How long is it suppose to take to update to Obsidian? It's like 2 hours already and it's stuck here:

Updating: psa-libxml-proxy-2.9.7-2.centos.7+p18.0.19.0+t190904.1310.x86_64 [42/135]

When I go to the admin I'm getting an error

PleskUtilException

mailmng-imap failed: Error: invalid command --features Usage: mailmng <COMMAND> <COMMAND OPTIONS...> for a complete list of commands use ``mailmng --help-commands'' for help on syntax for a particular command use ``mailmng <COMMAND> --help'' for legacy complete help use ``mailmng --help-legacy''

All websites are online.

 

[IgorG]

Try to do following:

1. Kill all the sleep processes of the previous installation.

2. Found all the duplicate packages that remain after failed upgrade:

# package-cleanup --dupes

3. Run command to clean yum transactions:

# yum-complete-transaction --cleanup-only

4. Remove all duplicates packages:

# package-cleanup --cleandupes

5. Run upgrade again

 

[Bogdan1]

Try to do following:

1. Kill all the sleep processes of the previous installation.

2. Found all the duplicate packages that remain after failed upgrade:

# package-cleanup --dupes

3. Run command to clean yum transactions:

# yum-complete-transaction --cleanup-only

4. Remove all duplicates packages:

# package-cleanup --cleandupes

5. Run upgrade again

Thanks, I tried to refresh updating page and it looks like its stuck on Installing: plesk-backup-ut.
Should I do what you suggested or it's normal that plesk-backup-ut. takes so long?

 

[Anthony]

@Bogdan1 what happened with update to Obsidian? Is it was successfully finished? The usual update procedure takes no longer than 15-30 minutes.