Question plesk on sub domain

[cjpweb]

I have plesk installed on my main domain, this means i can not use the domain for my website.
How do i set up so plesk runs on my subdomain so it free my main domain?

I have setup a subdomain and try adding it to Customizing Plesk URL but tells me to To apply this way of logging in, choose the first option ("All domains and subdomains..."), log in to Plesk via https:// plesk.mydomain.com, and then choose the second option. When i try to login via the subdomain i get this error

This site can’t be reached​

plesk.mydomain.com took too long to respond.

can anyone help?

 

[cjpweb]

I have plesk installed on my main domain, this means i can not use the domain for my website.
How do i set up so plesk runs on my subdomain so it free my main domain?

I have setup a subdomain and try adding it to Customizing Plesk URL but tells me to To apply this way of logging in, choose the first option ("All domains and subdomains..."), log in to Plesk via https:// plesk.mydomain.com, and then choose the second option. When i try to login via the subdomain i get this error

This site can’t be reached​

plesk.mydomain.com took too long to respond.

can anyone help?

got it sorted was my hosting provider error they now sorted now i can use my domain for my website.

 

[Kaspar]

This article explains how to change the hostname of your server: https://support.plesk.com/hc/en-us/...r-get-the-server-hostname-on-the-Plesk-server

Make sure that if you use plesk.mydomain.com (for example) as your hostname to also create an "A" record for this hostname.

 

[cjpweb]

This article explains how to change the hostname of your server: https://support.plesk.com/hc/en-us/...r-get-the-server-hostname-on-the-Plesk-server

Make sure that if you use plesk.mydomain.com (for example) as your hostname to also create an "A" record for this hostname.

What do i put in the A record?

 

[Kaspar]

Where do you manage the DNS of your domain(s)?

 

[cjpweb]

What do i put in the A record?

think i got it sorted I setup the following on my vps server provider in my domain DNS I put plesk.mydomain.com and points to my server ip address