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Question Plesk Onyx migrator don't work

Arnaud

New Pleskian
Failed to fetch basic information about resellers, clients and domains data from source servers
Cause: Command execution failed on the local server with non-zero exit code.
command: rsync -l --chmod=Fu=r,Du=rwx,go= -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20161129144636/ssh-keys/id_rsa.xxx.xxx.xxx.xxx -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' /usr/local/psa/var/modules/panel-migrator/sessions/20161129144636/ssh_upload.1 root@xxx.xxx.xxx.xxx:/tmp/version
exit code: 255
stdout:
stderr: Permission denied (password).
rsync: connection unexpectedly closed (0 bytes received so far) [sender]
rsync error: unexplained error (code 255) at io.c(226) [sender=3.1.1]

That is a critical error, migration was stopped.

have you a solution plz ?
 
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