Issue Plesk package update manager update email

[packerblitz]

I recently ran system updates and package updates on the server. I'm now getting this error message by email.

Reason: INFO: pum is called with arguments: ['--list', '--repo-info', '--json']
ERROR: E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.
ERROR: Exited with returncode 1.

I can connect to the server via SSH, but I'm not sure what to do at this point.

Thanks in advance!

 

[IgorG]

Most probably that there are packages that can be updated only manually. Try to do the following:

1. Log into the server via SSH;
2. Check that there are no minor updates available and install them if any:
   # apt-get update
3. Remove all the packages that were marked for removal or was downloaded due to dependencies:
   # apt-get autoclean
4. Install major system updates:
   # apt-get upgrade
   In case the message like below appears, confirm the upgrade of particular package if it is required:
   # apt-get upgrade
   ...
   ...
   sudo (1.8.9p5-1ubuntu1.4) is set up ...
   Configuration file »/ etc / sudoers«
   ==> Changed (by you or by a script) since installation.
   ==> Package Distributor has released an updated version.
   How would you like to proceed? Your choices are:
   Y or I: Install the version of the package maintainer
   N or O: Keep the currently installed version
   D: Show the differences between the versions
   Z: Launch a shell to assess the situation
   The default way is to keep the current version.
   *** sudoers (Y / I / N / O / D / Z) [default = N]?

 

[packerblitz]

Thanks, I ran that. It didn't send any response in Terminal. I'll follow up tomorrow if I get the email again in the morning with errors.

 

[packerblitz]

Hmmm still got the same error email this morning.

When I log into SSH, I see
Welcome to Ubuntu 16.04.3 LTS (GNU/Linux 4.4.0-116-generic x86_64)
bash-4.3$


Excuse my ignorance, but when I run "apt-get update" (without quotes) it says "bash: apt-get: command not found"
When I run "# apt-get update", there's no error but also no response. Is the # just making my command a comment?

Do you know what I'm doing wrong?

Thank you!

 

[IgorG]

You have to run commands as root user. Switch to root user with

sudo su -

and then run commands above.

 

[packerblitz]

This is what it says:
bash-4.3$ sudo su -
bash: sudo: command not found

I also tried logging in with: ssh root@IPADDRESS
It returned: Permission denied (publickey).

 

[IgorG]

Actually, it is Linux issue, but not Plesk. Try to find solution how to use apt-get in Ubuntu docs, community, etc. Try to switch to root user with

su -

for example.