Plesk Panel Reporting Wrong Version Info

[Justin Clarke]

Hi,

My Plesk Panel has been reporting the wrong verion info since v9.5.2, it continually says v9.5.1 even though I am now on v10.0.1

Panel version 9.5.1

Version: Parallels Plesk Panel v9.5.1_build95100414.15 os_CentOS 5

Any ideas?

 

[IgorG]

Check output of following commands:

cat /usr/local/psa/version
rpm -q psa

And in psa database:

select * from misc where param='version';

 

[Justin Clarke]

Check output of following commands:



And in psa database:

Hi thanks, here are the responses...

cat /usr/local/psa/version
psa-10.0.1-cos5.build109101029.18

rpm -q psa
9.5.1 CentOS 95100414.15

select * from misc where param='version';
01090

Does that help?

Thanks.

 

[IgorG]

Looks like that you have uncompleted upgrade. There is should be something like:

# rpm -q psa
psa-10.0.1-cos5.build109101029.18

 

[Justin Clarke]

Looks like that you have uncompleted upgrade. There is should be something like:

Yes it should be, but it's been stuck like that since v9.5.1, I have upgraded about 4 or 5 times successfully since then.

Do you know how I can change that version to match?

Thank you.

 

[IgorG]

You can try to install package psa-10.0.1 with force but I'm afraid that consequences will be unpredictable. Therefore I would suggest you contact support team.

 

[Justin Clarke]

You can try to install package psa-10.0.1 with force but I'm afraid that consequences will be unpredictable. Therefore I would suggest you contact support team.

I just don't know why it hasn't been updated in the last 4 or 5 updates, each one not updating that value, even the 10.0.1 update I applied a few days ago.

OK I will raise a ticket with my server provider and see what they say. Thanks.