Issue Using Plesk Premium Antivirus (Dr.Web) with Premium Email and Premium Email Security

[peterbo]

Dear Plesk community,

in order to make our Mailserver more secure and feature rich, we're using:
- Plesk Premium Email (Kolab)
- Plesk Email Security (Spamassassin + ClamAV)
- Plesk Premium Antivirus (Dr. Web)

Now since ClamAV doesn't even recognize simple Macro viruses in Word files, I had to block all files containing macros. Since this is not a really good solution, we also bought Plesk Premium Antivirus (Dr. Web) and enabled it in the Email settings. But Plesk Premium Email Security seems to interfere with it - Dr Web doesn't scan emails, but I'm not sure why. Does it perhaps interfere with Plesk Email Security (ClamAv)? Or does it work via PSA PC Remote on port 12768 (which is set correctly)?

 

[angore99]

If I remember correctly Plesk Email Security disables the Dr. Web mail handlers on install. You can't use both together.