plesk spamassasin on plesk

[jgalvez]

Hi we have plesk and the module spamassasin
But it dosen't work any spam message are not marked as spam...

Anyone knows how can i fix that?

Thanks

Jose

 

[blank_page]

Hello,

First, check the headers. If spam assassin appears there then it is all ok.
If not the check the .qmail file from the mailname.
It should be there.
Check psa-spamassassin and spam assassin is running.
If it is newly installed you need to train that spam assassin at least 200 ham and spam messages until it gets active/effective.
All the other problems can be found in the maillog and troubleshooted from there.

 

[jgalvez]

At the headers dosen't appears anything of spamassassin.
At .qmail i don't have anything about spamassassin.
I must use spamassassin from qmail-queue or can i use it at .qmail?
Thanks

 

[blank_page]

HEllo,

Try to run /usr/local/psa/admin/sbin/mchk -v

It will run for a while and it should restore the spamassassin settings.