Resolved Plesk support

[dariusju]

If I buy license from reseller etc hostinger I don't have plesk support? If I buy license from plesk directly I will can ask for help directly to plesk if forum not help?

Anyone have this issue with that? Or I left on my own. Just wasted money? Do I need fight for refund from hostinger?

 

[Peter Debik]

Resellers are obligued to provide support to you when you buy your Plesk license from them. Unfortunately some don't anyway. If you buy your license from Plesk directly, you'll get full Plesk support directly from Plesk. If you would like to keep your license that you have from your reseller, yet still want Plesk support, you can opt for the monthly support subscription:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-

 

[dariusju]

So I need to wait a year to buy from original seller

Resolved

 

[Peter Debik]

You know that you have a 30 days free trial for Plesk support, don't you?

 

[dariusju]

You know that you have a 30 days free trial for Plesk support, don't you?

Didn't find that option.

 

[Peter Debik]

You sign up, submit your case, and the first month won't be billed. You can cancel the support subscription within 30 days.