• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
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  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
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Plesk UNAVAILABLE after update *-urgent-*

S

serveact

Guest
hi,

since I updated my Plesk from version 8.0.1 to 8.1 with the integrated update manager, I'm not able to reach the PLESK-Page (https://123.123.123.123:8443/) with the browser. I did not change anything except updating PLESK.

Is there any possibility to fix that problem via SSH or something? I run the following machine:

Server: EverCase 9130
CPU: 1 x Athlon 64 3000+
Memory: 1 GB DDR
Harddisk: 1 x 160GB
Bus: SATA
Rackspace: 1U
OS: Linux (Debian)
Switch port: 100Mbps (FE)
SLA: -

Included:
APC Remote Reboot (1 port)
IP (2)
Plesk PSA / 100 (v8.0.1) -- updated now
Click to expand...


Please help me, I'm desperately trying to calm down my customers :(


Kind regards

Tim Lange
 
Try restarting plesk via shh and see if there's an error msg.

/etc/init.d/psa start
 
hi,

thanks for your answer but it did not work. I restarted the whole server twice but nothing has been fixxed. when I tried to restart plesk (/etc/init.d/psa restart) the program stops at "starting psa-spamassassin...failed" and I have to quit the coneection with SSH because then I'm not able to enter any command.

I'm sure it has something to do with the Update because since that it does not work :(

I hope anybody has a solution because it is really urgent !



Kind regards

Tim Lange
 
I'd have a look through the PSA upgrade log files and see if anything went wrong.

You'll also want to put in a ticket with SWSoft and perhaps your provider as well.
 
hi,

the support helped me, thanks for your help, too... there have been some windows characters in some file...


Best regards

Tim Lange
 
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