Plesk Update and Upgrades Website Problem

[jan5050]

Hello Community,

i got a problem with my Plesk Update and Upgrades Website when i try to open it from the plesk backend i get this error: ERR_TUNNEL_CONNECTION_FAILED

This is the url
https://mydomain.org:8447/?secret=agdloouyrpxtwczdiozo

When i check with netstat if the port is open i get this:
tcp6 0 0 :::8447 :::* LISTEN 23596/autoinstaller

Then i check the process:

root 23594 0.0 0.0 4328 752 ? S 13:32 0:00 /bin/sh -c "/opt/psa/admin/bin/autoinstaller" "--service-mode" "--enable-xml-output" "--ssl-cert" "/opt/psa/admin/conf/httpsd.pem" "--branch" "release,stable" --web-interface --with-ssl --disable-browser
root 23595 0.6 0.3 71872 18636 ? S 13:32 0:02 /opt/psa/admin/bin/autoinstaller --service-mode --enable-xml-output --ssl-cert /opt/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser
root 23596 0.0 0.0 51792 5052 ? S 13:32 0:00 /opt/psa/admin/bin/autoinstaller --service-mode --enable-xml-output --ssl-cert /opt/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser

Now there are options like "--disable-browser" i dont unterstand why he dont display me the website.

Plesk Version is 12.5.30 maybe someone knows the problem and is able to help me.

Thank you in advance.
Cheers

 

[TomBoB]

Hi,

tried https://kb.odin.com/en/119437 ?
and http://talk.plesk.com/threads/cannot-login-server-8447.332403/ ?

cheers,
Tom

 

[jan5050]

Hi,

thx for the links i check them when i kill the process and try to open the website again the process are getting startet but i still get the same error and it donts works.

A manuell upgrade works then the process is gone. But when i open the website the same problem like in my first post.

Cheers

 

[TomBoB]

Odd, sounds almost like an issue we had many years ago...

which browser you using to access the server? - If running on a windows comp, check (and disable) any proxies in the browser.
For IE and Windows in general: control panel, internet options, connections, LAN settings, ...

... there was an issue with Chrome some years back, that had similar symptons when you wated to access sites via a proxy ...