• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Resolved Plesk update: ERROR while trying to backup MySQL database

Dave W said:
Sorry for the tangent but you were on Plesk 18.0.47 and the support team would not assist you in this issue?
Can someone from Plesk comment on this?

Its not like hes on Plesk 11.5
Click to expand...
Since I am with Plesk now I wanted to clarify and respond (even if it's a little late). Support for Obsidian has always been limited to the latest two releases. However I've been informed that product issues blocking an update (if still on a supported OS) are always eligible for support. So in this particular case there seem to have been some internal miscommunication, for which I apologize.
 
You must log in or register to reply here.

Similar threads

T
Issue mysqldump: Got error: 1932: "Table 'psa.WebsitesDiagnostic' doesn't exist in engine" when using LOCK TABLES
Replies
6
Views
978
TrevorM
T
papahausa
Resolved Backup Task error
Replies
8
Views
916
Colonel36
C
L
Issue Update error Table 'psa.UserSettings' doesn't exist
Replies
4
Views
936
Sebahat.hadzhi
Sebahat.hadzhi
F
Issue Server Error 500 Plesk\Exception\Database
Replies
3
Views
672
scsa20
scsa20
meymigrou
Issue Unable to backup WordPress site in Plesk "Backup created with minor issues occurred"
Replies
3
Views
1K
Sebahat.hadzhi
Sebahat.hadzhi
Back
Top