Plesk Update: ERROR while trying to detect MySQL service name

[Sphin]

Hi,

my plesk does not install updates, it breaks with:

ERROR while trying to detect MySQL service name
Check the error reason(see log file: /var/log/plesk/install/plesk_12.5.30_installation.log), fix and try again

Trying to check the error reason in the installation.log I found that there is only this error repeated with no further information about any reason.

I tried already https://kb.plesk.com/en/128307 but I then only get the error that /etc/init.d/functions does not exist.

OS: Ubuntu 14.04
Plesk: 12.5.30

Thanks, Sphin

 

[IgorG]

Do you have /etc/init.d/mysql file?

 

[Sphin]

No, I don't have. Therefore I thought the article of plesk kb could be the solution. I think as Ubuntu does not use the init-Scripts for mysql control this file is missing. Should it be linked to another one?

 

[IgorG]

It should be there and it is solution. Looks like mysql packages are not correctly installed or corrupted.

 

[Sphin]

OMG, it was installed from an 1&1 image ... But don't mind, many thanks for your fast reply! I will search for an init script of another 14.04 installation...

 

[Sphin]

1&1 confirmed that it was/is a problem with their image. Their proposal for a fast workaround works fine:

wget http://de.archive.ubuntu.com/ubuntu...-server-5.5_5.5.49-0ubuntu0.14.04.1_amd64.deb
dpkg -x mysql-server-5.5_5.5.49-0ubuntu0.14.04.1_amd64.deb /tmp
cp /tmp/etc/init.d/mysql /etc/init.d/

 

[Bala]

Hello,

I am facing the same problem.. i do see the folder "mysql" in black and red color (attached) but every time i run autoupdate of start/stop (
/etc/init.d/psa stop)

• OS: ‪Ubuntu 14.04.4 LTS‬
• Plesk version: 12.5.30 Update #32 ,

Error

ERROR while trying to detect MySQL service name
Check the error reason(see log file: /var/log/plesk/psa_service.log), fix and try again

Any help is appriciate.. I am really new to this 1and1 cloud server..

 

[IgorG]

i do see the folder "mysql" in black and red color

It is not "folder", it should be file. Looks like that you have broken symlink instead of correct file. Use solution from @Sphin