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Plesk Update... LOST ALL PASSWORDS.... PleskBackup....

HelmutF

New Pleskian
Hello,

i need help for understanding how an update from Plesk 11.0.9 to Plesk 12 really works and what possibility would be the best to backup and restore plesk data.

Situation: We updated a Server from Plesk 11.0.9 (installed Version) to 11.5 and then to 12. The Server crashes an we restored a Pleskbackup. Even everything works but all passwords are lost/incorrect.
I read many postings but i don´t get an answer.

Can anyone tell me what is the best method to backup data and restore it on an other server?
I have to change an other Server and so i don´t want to make the mistake twice. It was horrible.

Thanks a lot...

Helmut
 
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