Question Plesk Update Notification Without Local Email Service

[Thomas Oryon]

Server operating system version

RHEL 9

Plesk version and microupdate number

18.0.78

Hello Support Team,

We have already disabled automatic updates for Plesk and changed the update setting to manual update.

However, we would still like to receive notifications whenever a new Plesk update or microupdate is available.

In all of our servers, the local email service is disabled, so the server cannot send update notification emails directly.

Could you advise the alternative recommended method to receive Plesk update notifications in this setup?

Awaiting your advice.

 

[Dmitriy Kaminskiy]

Hello,

Since the local email service is disabled on your servers, the recommended approach is to configure an external SMTP relay in Plesk. This allows Plesk to send all notification emails (including update/microupdate availability) through an external mail provider instead of the local mail service.

You can set this up in the Plesk UI:

Tools & Settings → SMTP Settings

Specify your external SMTP server details (host, port, credentials, TLS). This works with any SMTP provider — Gmail, SendGrid, Amazon SES, Mailgun, etc.

Alternatively, you can configure it via CLI on each server:

plesk bin mailserver --update-smtp-settings \
  -mail-notifications true \
  -smtp-host <smtp.your-provider.com> \
  -smtp-port <port> \
  -smtp-login <login> \
  -smtp-password <password> \
  -smtp-tls true

Additionally, you can set a custom sender address in /usr/local/psa/admin/conf/panel.ini to improve deliverability:

[notification]
[email protected]

Make sure this address has proper SPF/DKIM records configured for the domain.

 

[Thomas Oryon]

Hello @Dmitriy Kaminskiy ,

Thanks for your update. We have removed the Mail components in Add/remove components on our Linux Plesk server. So, there is no option for Tools & Settings → SMTP Settings on our server.

Please let us know what are the other possible ways are.

Awaiting your reply