• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Plesk Update Problem

NothernPeak

Basic Pleskian
Hi,

I have 3 VPS servers. Autoinstaller of Plesk informed me about the problem with updates on all these servers.

Log files are attached.

Please tell me - how to fix this problem?

__________

Parallels Panel update failed

Attention,

The update of Parallels Panel has failed.

You can download Parallels Installer logs at the following link:
https://vps.........
Contact your Hosting Provider for support assistance.

This message was sent automatically by Parallels Installer.
 

Attachments

  • update-logs.zip
    2.2 KB · Views: 1
  • update-logs.zip
    2.2 KB · Views: 1
Hi NothernPeak,

"Can't process versions.inf3: Failed to download the package ftp://parallels.mirrors.ovh.net/parallels/versions.inf3:
server response timeout"

Please contact your service provider OVH in this case, because the error is caused by their mirror.

If you would like to solve the issue without them, then you may use the Plesk autoinstaller over the command line and use the additional string "--add-source". Please read more about it and as well, HOW the additional string is used, by typing "/usr/local/psa/admin/bin/autoinstaller --help".
 
Back
Top