• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Resolved Plesk updates failing: 502 Bad Gateway after installer update + “Unable to receive update information” error

zihniates

Basic Pleskian
Server operating system version
Ubuntu 22.04
Plesk version and microupdate number
18.0.71 Web Host Edition
Hello,
I’m having a serious issue updating my Plesk server.
Two updates are available:
-Plesk Obsidian 18.0.72
-92 system packages
However, both update methods fail, but in different ways.
System packages update fails when I click Update All, I get this error:

Error: Unable to receive update information for the package(s)
Nothing updates and the dialog closes.

Plesk version upgrade fails (18.0.72 → installer 502 error)
When I try to install the main Plesk update, the installer first updates itself successfully:
Plesk Installer was updated
…but when the page reloads, the Plesk UI returns:
502 Bad Gateway
After that, the installer cannot continue.

Logs from /var/log/plesk/install/autoinstaller3.log
Code:
[2025-11-14 22:22:09.172897] Synchronizing the Debian APT package index files...
[2025-11-14 22:22:09.207443] E: Conflicting values set for option Signed-By regarding source https://autoinstall.plesk.com/PMM_1.1.0/ jammy: /etc/apt/keyrings/plesk-ext-panel-migrator.gpg != /etc/apt/keyrings/plesk-ext-site-import.gpg
E: The list of sources could not be read.
Warning: there are errors in 'apt-get update'


[2025-11-14 22:22:09.241096] E: Conflicting values set for option Signed-By regarding source https://autoinstall.plesk.com/PMM_1.1.0/ jammy: /etc/apt/keyrings/plesk-ext-panel-migrator.gpg != /etc/apt/keyrings/plesk-ext-site-import.gpg
E: The list of sources could not be read.


[2025-11-14 22:22:09.275006] E: Conflicting values set for option Signed-By regarding source https://autoinstall.plesk.com/PMM_1.1.0/ jammy: /etc/apt/keyrings/plesk-ext-panel-migrator.gpg != /etc/apt/keyrings/plesk-ext-site-import.gpg
E: The list of sources could not be read.


[2025-11-14 22:22:09.285247] Error: Not found source for system packages (release 22.04) in APT software sources configuration.
 
Code:
rm -f /etc/apt/keyrings/plesk.gpg
curl -fsSL https://autoinstall.plesk.com/plesk.gpg -o /tmp/plesk.asc
gpg --dearmor < /tmp/plesk.asc > /etc/apt/keyrings/plesk.gpg
chmod 644 /etc/apt/keyrings/plesk.gpg
apt-get update

everything fine.
 
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