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Plesk upgrade 9.5.4 to 10.1.1 ZEND Exception Error

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by GiulianoP, Mar 10, 2011.

  1. GiulianoP

    GiulianoP Basic Pleskian

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    May 28, 2009
    Messages:
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    Hi...
    I use Ubuntu 8.04LTS 32bit. I have upgraded plesk 9.5.4 to 10.1.1 and now the panel and web doesn't running successfully.

    1) After login in the plesk panel I have these errors:

    ERROR: Zend_Db_Statement_Exception
    SQLSTATE[42S02]: Base table or view not found: 1146 Table 'psa.smb_apsInstances' doesn't exist
    0: Pdo.php:238
    Zend_Db_Statement_Pdo->_execute(array)
    1: Statement.php:283
    Zend_Db_Statement->execute(array)
    2: Abstract.php:433
    Zend_Db_Adapter_Abstract->query(string 'DESCRIBE `smb_apsInstances`', array)
    3: Abstract.php:230
    Zend_Db_Adapter_Pdo_Abstract->query(string 'DESCRIBE `smb_apsInstances`')
    4: Mysql.php:136
    Zend_Db_Adapter_Pdo_Mysql->describeTable(string 'smb_apsInstances', NULL null)
    5: Abstract.php:696
    Zend_Db_Table_Abstract->_setupMetadata()
    6: Abstract.php:739
    Zend_Db_Table_Abstract->_setupPrimaryKey()
    7: Abstract.php:846
    Zend_Db_Table_Abstract->info()
    8: Select.php:99
    Zend_Db_Table_Select->setTable(object of type Smb_Db_Table_Broker_ApsInstances)
    9: Select.php:77
    Zend_Db_Table_Select->__construct(object of type Smb_Db_Table_Broker_ApsInstances)
    10: Abstract.php:881
    Zend_Db_Table_Abstract->select()
    11: ApsInstances.php:118
    Smb_Db_Table_Broker_ApsInstances->getPackageInstances(integer '1', string 'osTicket')
    12: Config.php:15
    HelpDesk_Config::getHelpDeskInstances()
    13: NavigationContext.php:324
    NavigationContext->_fetchHelpDeskSectionNodes(object of type UserAdmin)
    14: NavigationContext.php:201
    NavigationContext->fetchCustomButtonsSectionNodes(object of type UserAdmin)
    15: NavigationContext.php:69
    NavigationContext->fetchSection(object of type UserAdmin, string 'custom_buttons', array)
    16: NavigationContext.php:380
    NavigationContext->get(object of type UserAdmin)
    17: Navigation.php:95
    Navigation->getUserContextList(object of type UserAdmin)
    18: Navigation.php:113
    Navigation->getRoot(object of type UserAdmin)
    19: Navigation.php:358
    Navigation->buildPathbar(string '/plesk/license/', object of type plesk__license, object of type UserAdmin, string 'dashboard')
    20: Navigation.php:349
    Navigation->getPathbar(object of type plesk__license)
    21: Navigation.php:144
    Navigation->detectCurrentUpLevelURI()
    22: Form.php:466
    Form->_getUpLevelLink()
    23: Form.php:475
    Form->renderPathbarButton(object of type Navigation, object of type plesk__license)
    24: Form.php:365
    Form->assign()
    25: KeyInfoForm.php:62
    KeyInfoForm->assign()
    26: key_info.php:20

    2) I can't to visit the all web sites because I have this error:

    Warning: fopen() [function.fopen]: open_basedir restriction in effect. File(/etc/psa-webmail/atmail/.atmail.shadow) is not within the allowed path(s): (/var/www/atmail:/var/log/atmail:/etc/psa:/tmp:/var/tmp) in /var/www/atmail/libs/Atmail/Config.php on line 4

    Warning: fopen(/etc/psa-webmail/atmail/.atmail.shadow) [function.fopen]: failed to open stream: Operation not permitted in /var/www/atmail/libs/Atmail/Config.php on line 4

    with a window popup "Unable to get webmail password"


    The file /etc/apache2/conf.d/zz010_psa_httpd.conf and the directory /opt/psa/admin/conf/generated/ are empty.

    I don't understand how to fix this situation....

    Any idea?

    Thanking in advance and sorry for my english.

    Giuliano
     
  2. IgorG

    IgorG Forums Analyst Staff Member

    49
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    Joined:
    Oct 27, 2009
    Messages:
    24,543
    Likes Received:
    1,240
    Location:
    Novosibirsk, Russia
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