Issue Plesk webserver inaccessible

[jola]

I do understand your situation.

Plesk Support will help you in this case.



This should have been ok but nothing explain why the MariaDB is not talking the quires in your log file.

Also can you login to MariaDB server with

#plesk db

Then,

in the MariaDB server,

> SHOW DATABASES;

Yes, that works great, and shows all database, here is the output (where I removed some database names that I do not want to be public):

# plesk db
Reading table information for completion of table and column names
You can turn off this feature to get a quicker startup with -A

Welcome to the MariaDB monitor. Commands end with ; or \g.
Your MariaDB connection id is 920
Server version: 5.5.68-MariaDB MariaDB Server

Copyright (c) 2000, 2018, Oracle, MariaDB Corporation Ab and others.

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

MariaDB [psa]> SHOW DATABASES;
+----------------------+
| Database |
+----------------------+
| information_schema |
| apsc |
.
.
.
| horde |
| mysql |
| performance_schema |
| phpmyadmin |
| psa |
| roundcubemail |
| sitebuilder5 |
+----------------------+
14 rows in set (0.01 sec)

MariaDB [psa]>

Plesk support is now on this. I hope they can help. First they claimed it was a network restriction from my ISP, but I think we have confirmed now that that is not the case.