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Plesk with Postfix and uppercase mailboxes

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by HelmutW, Mar 29, 2010.

  1. HelmutW

    HelmutW Guest

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    Hello,

    i have changed the MTA under Plesk 9.3.0 from QMail to Postfix.

    Now all works fine, but one Problem allready exists:

    Mailboxes with uppercase Names can not deliver E-Mails.

    Plesk generate a folder for the mailbox:
    /var/qmail/mailnames/example.org/Test

    I think, Postfix will deliver the E-Mail in the folder /var/qmail/mailnames/example.org/test witch is not exist.

    I get no Error_message, and in the log-file it lokks all fine. The E-Mail is going to nirvana.

    Change the Name of the Mailbox to lowercase test@example.org, all works fine.

    Is there any solution for the Problem.

    Best regards
    Helmut Weber
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Could you please provide OS version and version of glibc? We have this problem some time ago on Suse server and it was related to incorrect glibc version.
     
  3. HelmutW

    HelmutW Guest

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    The OS is SuSE-Linux 11.0 and the glibc-Version is 2.8-14.2
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Ok. Thank you. I have forwarded it to developers and will update this thread with information as soon as I receive it. Now I can suggest you to use only lowercase mailnames.
     
  5. HelmutW

    HelmutW Guest

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    Thank you.

    I have changed the mailnames to lowercase now and need a solution for the future.

    The customers can add new mailnames with uppercase mailnames over Plesk. This can be a problem for me in the future.
     
  6. Ying HaoM

    Ying HaoM New Pleskian

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    Is there any news on this matter? We've recently had the same issue with Plesk Panel 10.2. By now we have 10.3. The rest of the system hasn't changed.

    We also replaced Qmail with Postfix.

    Product: Plesk Panel 10.3.1 (10.2 initially)
    OS: Ubuntu LTS 10.04.3 LTS
    Kernel: 2.6.32-30-server #59-Ubuntu SMP Tue Mar 1 22:46:09 UTC 2011 x86_64 GNU/Linux
    GlibC: 2.11.1-0ubuntu7.8
    Postfix: 2.7.0-1ubuntu0.2
     
  7. fearz

    fearz Regular Pleskian

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    Is this fixed in 10.4? when is 10.4 going to be available in the updates?
     
  8. IgorG

    IgorG Forums Analyst Staff Member

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    Launch the downloaded Parallels Installer script with the --all-versions option to be able to install 10.4 version. This option will not be required after the public availability of Panel 10.4 announced by Parallels.
     
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