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MichaelO
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Hi,
Im a moderate user, but by no means an expert at this stuff, i run my own server, mostly for my business website, which i "maintain" myself. Any help here would be appriciated but excuse my ignorance in certain things.
Basically, I tried to update Plesk to 9.3 and numerous components through the web interface, after about 20min I got an email stated the update was completed, In which I tried to log into my Plesk Panel, but alas I received a HTTP 500 error on my plesk port
8443, im guessing thats a standard port) and also none of my subdomains would work, i logged in via SSH and ran the parrallels updater, which seemed to go through successfully.
Once I ran the Parrallels updater, my sub domains started working again, thank god. but could still not get into Plesk Panel, I then attempted to restart the service and reboot the whole server, after both instances I still did not have access to the Panel.
I have since had a read through some of the topics scattered around here and through google for advise on the issue, with not alot of luck, I ran a few commands mentioned, including to
# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e"select * from misc where param='version'"
# cat /usr/local/psa/version
# rpm -q psa
To confirm my version which came back with
+---------+------+
| param | val |
+---------+------+
| version | 0930 |
+---------+------+
9.3.0 CentOS 5 93091230.07
psa-9.3.0-cos5.build93091230.07
all which seem correct.
I than ran
# /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm
to confirm Plesk was working and received the following
PHP Notice: Undefined index: REQUEST_URI in /usr/local/psa/admin/auto_prepend/auth.php3 on line 30
PHP Notice: Undefined index: REQUEST_URI in /usr/local/psa/admin/auto_prepend/auth.php3 on line 212
PHP Notice: Undefined index: SERVER_NAME in /usr/local/psa/admin/plib/common_func.php3 on line 1304
PHP Notice: Undefined index: SERVER_PORT in /usr/local/psa/admin/plib/common_func.php3 on line 1309
Expires: Fri, 28 May 1999 00:00:00 GMT
Last-Modified: Mon, 12 Apr 2010 23:55:15 GMT
Cache-Control: no-store, no-cache, must-revalidate
Cache-Control: post-check=0, pre-check=0
Pragma: no-cache
P3P: CP="NON COR CURa ADMa OUR NOR UNI COM NAV STA"
Content-type: text/html
<html><head><title></title>
<script language="javascript" type="text/javascript" src="/javascript/common.js?plesk_version=psa-9.3.0-93091230.07"/></script>
<script language="javascript" type="text/javascript" src="/javascript/prototype.js?plesk_version=psa-9.3.0-93091230.07"></script>
<script>
var opt_no_frames = false;
var opt_integrated_mode = false;
</script>
</head><body onLoad=";top.location='/login.php3?window_id=&requested_url=http%3A%2F%2F';"></body></html><!--______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________IE error page size limitation______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________-->
This is where im stuck, I could keep looking around on forums and tryng random things people reccomend, but I am really afraid of breaking it furthur, just wondering if anyone can assist me in getting access back to my Plesk Panel.
Thanks
Im a moderate user, but by no means an expert at this stuff, i run my own server, mostly for my business website, which i "maintain" myself. Any help here would be appriciated but excuse my ignorance in certain things.
Basically, I tried to update Plesk to 9.3 and numerous components through the web interface, after about 20min I got an email stated the update was completed, In which I tried to log into my Plesk Panel, but alas I received a HTTP 500 error on my plesk port
8443, im guessing thats a standard port) and also none of my subdomains would work, i logged in via SSH and ran the parrallels updater, which seemed to go through successfully.Once I ran the Parrallels updater, my sub domains started working again, thank god. but could still not get into Plesk Panel, I then attempted to restart the service and reboot the whole server, after both instances I still did not have access to the Panel.
I have since had a read through some of the topics scattered around here and through google for advise on the issue, with not alot of luck, I ran a few commands mentioned, including to
# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e"select * from misc where param='version'"
# cat /usr/local/psa/version
# rpm -q psa
To confirm my version which came back with
+---------+------+
| param | val |
+---------+------+
| version | 0930 |
+---------+------+
9.3.0 CentOS 5 93091230.07
psa-9.3.0-cos5.build93091230.07
all which seem correct.
I than ran
# /usr/bin/sw-engine-cgi -c /usr/local/psa/admin/conf/php.ini -d auto_prepend_file=auth.php3 -u psaadm
to confirm Plesk was working and received the following
PHP Notice: Undefined index: REQUEST_URI in /usr/local/psa/admin/auto_prepend/auth.php3 on line 30
PHP Notice: Undefined index: REQUEST_URI in /usr/local/psa/admin/auto_prepend/auth.php3 on line 212
PHP Notice: Undefined index: SERVER_NAME in /usr/local/psa/admin/plib/common_func.php3 on line 1304
PHP Notice: Undefined index: SERVER_PORT in /usr/local/psa/admin/plib/common_func.php3 on line 1309
Expires: Fri, 28 May 1999 00:00:00 GMT
Last-Modified: Mon, 12 Apr 2010 23:55:15 GMT
Cache-Control: no-store, no-cache, must-revalidate
Cache-Control: post-check=0, pre-check=0
Pragma: no-cache
P3P: CP="NON COR CURa ADMa OUR NOR UNI COM NAV STA"
Content-type: text/html
<html><head><title></title>
<script language="javascript" type="text/javascript" src="/javascript/common.js?plesk_version=psa-9.3.0-93091230.07"/></script>
<script language="javascript" type="text/javascript" src="/javascript/prototype.js?plesk_version=psa-9.3.0-93091230.07"></script>
<script>
var opt_no_frames = false;
var opt_integrated_mode = false;
</script>
</head><body onLoad=";top.location='/login.php3?window_id=&requested_url=http%3A%2F%2F';"></body></html><!--______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________IE error page size limitation______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________-->
This is where im stuck, I could keep looking around on forums and tryng random things people reccomend, but I am really afraid of breaking it furthur, just wondering if anyone can assist me in getting access back to my Plesk Panel.
Thanks
