• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

PleskFatalException

E

ElmiraL

Guest
when i try to login to my server via Plesk 9.5 the first page shows this message:
Code:
ERROR: PleskFatalException
StatInfo->getProductVersion failed: devices number <= 0

Additionally, an exception has occurred while trying to report this error: PleskFatalException
StatInfo->getProductVersion failed: devices number <= 0

0: common_func.php3:146
	psaerror(string 'StatInfo->getProductVersion failed: devices number <= 0')
1: common_func.php3:51
	getFullProductNameVersion()
2: elements.php3:888
	getPleskTitle(string 'PLSK012456570000')
3: class.Form.php:419
	Form->assign()
4: DashboardForm.php:167
	DashboardForm->assign(object of type DashboardPreset, object of type UserAdmin)
5: DashboardLocation.php:39
	DashboardLocation->accessItem(string 'GET', NULL null)
6: UIPointer.php:596
	UIPointer->access(string 'GET')
7: plesk.php:38

and i can't access to files via 'File Manager' because:
Code:
Error: Failed to open the file: permission  denied.
 
Check with
# grep disable_f /usr/local/psa/admin/conf/php.ini

that you have commented line disabled_functions. This php.ini file is for control panel only so there is no need to restrict system access for Plesk CP php functions.
 
Back
Top