• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

PleskFatalException

E

ElmiraL

Guest
when i try to login to my server via Plesk 9.5 the first page shows this message:
Code:
ERROR: PleskFatalException
StatInfo->getProductVersion failed: devices number <= 0

Additionally, an exception has occurred while trying to report this error: PleskFatalException
StatInfo->getProductVersion failed: devices number <= 0

0: common_func.php3:146
	psaerror(string 'StatInfo->getProductVersion failed: devices number <= 0')
1: common_func.php3:51
	getFullProductNameVersion()
2: elements.php3:888
	getPleskTitle(string 'PLSK012456570000')
3: class.Form.php:419
	Form->assign()
4: DashboardForm.php:167
	DashboardForm->assign(object of type DashboardPreset, object of type UserAdmin)
5: DashboardLocation.php:39
	DashboardLocation->accessItem(string 'GET', NULL null)
6: UIPointer.php:596
	UIPointer->access(string 'GET')
7: plesk.php:38

and i can't access to files via 'File Manager' because:
Code:
Error: Failed to open the file: permission  denied.
 
Check with
# grep disable_f /usr/local/psa/admin/conf/php.ini

that you have commented line disabled_functions. This php.ini file is for control panel only so there is no need to restrict system access for Plesk CP php functions.
 
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