PMM try connect in private network

[DanivalBrazil]

Hello,

I will try to connect using PMM in my source server, but it show me the error:

My server is in softlayer datacenter. The servers had two networks. Private (using local ip address), and PUBLIC network, using valid internet IP Address.

I fill the PMM using the PUBLIC network IP, login and password. It connect. And then, I click and next.

I see the following error:

"Unable to selectPlatform: Unable to run migrmng: Network connection failed. Cannot connect to Plesk Migration Agent on the remote host"

In my netstat, I see that the server is trying to connect to other server using the private network IP (10.x.x.x).. Why?

 

[OZyryanov]

Hello!

Please, read this http://download1.swsoft.com/Plesk/Plesk8.6/Doc/en-US/plesk-win-pmm-guide/35451.htm

I hope it will help you.

Thanks.