Resolved Possible Bug: Hosting enabled, but it should be disabled acc. to serviceplan

[fliegerhermi]

Hi.
I have an e-mail only hosting package without webhosting.
So in the service-plan I unchecked "Hosting enabled".

If a customer buys the package it is installed via API, but it comes with a normal webhosting.
I have to go into the abo and the Hosting-Settings and change the hosting-type to "no Hosting".

Is this a bug?

Thank you for your help.

Plesk Version:
Plesk Onyx
Version 17.0.17 Update #21 (Linux)

 

[UFHH01]

Hi fliegerhermi,

could you pls. check your service plan informations, with for example:

plesk bin service_plan --info "YOUR-SERVICE-PLAN-NAME"

( Btw. you are HERE: Home > Forum > Plesk Discussion > Plesk 12.x for Linux )

 

[fliegerhermi]

1. Thank you for the quick reply.

Here is the requested info:

General
================================================
Service plan name E-Mail Hosting
Owner's name XXXXX

Mail
================================================
What to do with mail sent to non-existent users Reject
Webmail roundcube

Limits
================================================
Domains 1
Subdomains 0
Domain aliases 5
Disk space 5 GB
Notify when disk space usage reaches 4 GB
Traffic Unlimited
Notify when traffic usage reaches 5 GB/month
Web users Unlimited
Additional FTP accounts 0
Databases 0
Mailboxes 50
Maximum number of mail accounts Unlimited
Mailbox size 2 GB
Mailing lists 0
Mobile Sites 0
Expiration date Unlimited
Overuse policy not_suspend_notify

Log Rotation
================================================
Log rotation condition by size: 10240 KB
Maximum number of log files 10
Compress log files true
Send processed log files to email

Settings
================================================
Mail true
Mailing lists false
Retain web and traffic statistics 12 Months


DNS
================================================
Type of domain DNS zone master

Performance
================================================
Maximum bandwidth usage (KB/s) Unlimited
Connections limited to Unlimited

Permissions
================================================
SSI support management true
PHP support management true
CGI support management true
Perl support management true
Python support management true
ASP support management true
FastCGI support management true
Can allow access only to a chrooted environment false
Maximum bandwidth usage management true
Connections limit management true
Custom error documents management true
SSL/TLS support management true
Web Deploy publishing management true
DNS zone management false
Hosting settings management false
Common PHP settings management false
PHP version and handler management false
Setup of potentially insecure web scripting options that override provider's policy true
Can allow access to any type of shell false
Anonymous FTP management false
Scheduler management false
Spam filter management true
Antivirus management true
Backup and restoration of subscription data using the server storage false
Backup and restoration of subscription data using an FTP storage false
Backup and restoration of account data using the server storage false
Backup and restoration of account data using an FTP storage false
Web statistics management true
Log rotation management true
Access to Application Catalog false
Domains management false
Subdomains management false
Domain aliases management false
Additional FTP accounts management false
Java applications management false
Ability to change mail settings true
Mailing lists management false
Hosting performance settings management false
Hard disk quota assignment false
Database server selection false
Remote access for database users false
Access to advanced operations: Website Copying false
Password-protected directories management false
Ability to manage additional user accounts true
Website hosting type management true
Ability to rename domains true
Zugriff auf WordPress Toolkit false
Verwaltung der Sicherheit von WordPress Toolkit false
WordPress Toolkit cloning management true
WordPress Toolkit syncing management true
WordPress Toolkit auto-updates management true

Apache settings
================================================
Restricts the ability to follow symbolic links. false

Nginx settings
================================================
Turns on/off the proxy mode for the nginx reverse proxy server. true

 

[UFHH01]

Hi fliegerhermi,

Website hosting type management true

You might consider to modify/edit/update your current settings with for example:

plesk bin service_plan --update "E-Mail Hosting" -hosting false -ssi false -php false -cgi false -perl false -python false -asp false -fastcgi false -err_docs false -ssl false -manage_phosting false -manage_webapps false -allow_insecure_sites false -webstat false -access_service_users false ext_permission_wp_toolkit_manage_cloning false ext_permission_wp_toolkit_manage_syncing false ext_permission_wp_toolkit_manage_autoupdates false

In order to avoid such configuration mistakes, pls. consider to create NEW Service Plans, instead of copying existent hosting-related Service Plans to ones, which should not have any of the current listed options, because some settings are setup as "true" by default and may depend on another option.

 

[fliegerhermi]

Thank you that fixed it.

Grüße aus München!